Why Customer Success Is Critical For a SAAS Company - The Role Of Women In Customer Success

Kamakshi Narasimhan
Kamakshi Narasimhan
Why Customer Success Is Critical For a SAAS Company - The Role Of Women In Customer Success

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In SAAS, products are changing faster than ever thanks to the evolution of technology. It's safe to say the best way to keep a customer happy during the customer journey is to provide them with the best customer service possible - and this starts with a great customer success program. Join...

In SAAS, products are changing faster than ever thanks to the evolution of technology. It's safe to say the best way to keep a customer happy during the customer journey is to provide them with the best customer service possible - and this starts with a great customer success program. Join Kamakshi Narasimhan, Senior Director of Technical Success at Netskope for a live Q&A to understand the inter-workings of a SAAS Customer Success team, and the role women play in CS!

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Kamakshi Narasimhan
Kamakshi Narasimhan

Kamakshi Narasimhan is a 20 year veteran of the Network Security Industry. With a passion for customer focussed engagement, Kamakshi's reputation for delivering results in highly complex Enterprise Customer Network is well recognized. She is currently Senior Director of Technical Success at Netskope where she continues to deliver results and is recognized by her team as a true player coach.

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