Brianne, I love this question! The thing that helped me most in this situation is when my manager came to me and created a safe space to talk about mental health. We talked about what triggers me, what kinds of things help, and (since we're remote) we decided to have certain conversations on a call rather than on Slack. If you can tell someone is getting triggered, offering to circle back later is very helpful as it gives a chance for them to reset and get into a clear headspace. Another thing that really makes me feel understood and cared for is when my boss checks in later on to make sure I'm feeling alright and I haven't misinterpreted anything to be worse than it actually is. I think as long as we hold that space open to talk about mental health and practice empathy, we can still have those tough conversations.
Do you have any suggestions for resources for those without access to healthcare to get help for PTSD?