Customer retention Jobs

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

 

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 
• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 
• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 
• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 
• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 
• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Demonstrates relevant technical working knowledge to understand requirements.
• Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.
• Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
• Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
• Analyzes bugs for simple issues and applies debugging tools to verify assumptions.
• Work with Product owners, architects and other relevant stakeholders to gather and refine requirements for one or more products, taking in to account the existing tools and solutions across departments.
• Translates functional requirements into system designs for one or more components and communicates how the components will interact.
• Demonstrates understanding of non-functional requirements (NFR) and their impact on the system. Leads junior engineers in understanding requirements.
• Design, Code, test, document and implement new applications & as well as existing programs.
• Develop code that complies with design specifications and meets security and coding best practices.
• Work independently and provide guidance to junior developers.
• Work with team members on technical software development issues, problem analysis and resolution.
• Participate in design and code review sessions as appropriate - to ensure the quality of work delivered by teammates is in accordance with development standards.
• Write automation scripts to functionally automate the testing.
• Learn and adopt technologies, like generative AI, that provide developer productivity improvements.
• Engages with product engineering teams and product owners during code/design reviews, regular meetings, on-call rotations, and incident responses throughout product development and operations cycles.
• Leverages advanced knowledge of systems/platforms and telemetry analyses to propose isolated improvements in code, processes, and designs to deliver on customer/business objectives more effectively.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
• Builder: Experience building and deploying modern services and web applications with quality and scalability
• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications
• 7+ years of relevant work experience with a bachelor’s degree or at least 2 years of work experience with master’s degree in Math, Science, Engineering, or Computer Science, Information Systems or related field.
• 100% hands-on currently in Java backend development with strong proficiency in Java, Spring Boot, JPA, Hibernate and relevant technologies.
• Strong hands-on experience in developing RESTful Web Services.
• Solid skills in working with databases, relational/NoSQL, along with writing and optimizing SQL queries.
• Proficiency developing unit and automation scripts using JUnit, Karate etc.
• Proficiency working with Message Queuing systems like IBM WebSphere MQ, Kafka etc.
• Understanding of Generative AI concepts, specifically in the context of Software Development Life Cycle (SDLC).
• Strong fundamentals in data structures, algorithms, and complexity analysis.
• Willingness to learn and adapt to new skills and initiatives.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.