About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Job Description
As a Senior Product Designer, your mission will be to bring high-quality end-to-end experiences our customers love. You'll improve the core experiences across our products, including Jira Software, Confluence, Trello, Bitbucket and many more, for tasks that people do every day. You'll focus on how we can increase our customer's satisfaction and also delight them.
In this role, you will bring
- 5+ years of professional UX/product design experience, having designed complex or enterprise-level software.
- Driving user-centered design process to tackle complex customer problems.
- Strong facilitation and cross-functional collaboration skills: you can demonstrate the ability to work across multiple teams, solicit and synthesise feedback, and facilitate design discussions.
- Be open to the iterative design process – always sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, and growing.
- 5+ years of experience conducting and applying customer research, including design thinking, prototyping, and conceptual modelling.
- The ability to see the whole user experience, not only the part you're working on, and have as much skill in identifying what needs to be removed, as you do in suggesting what can be added.
- Defining projects and measures of success, test your assumptions and outcomes, and continuously incorporating feedback.
As a Senior Product Designer at Atlassian you'll:
- Report to one of our successful and amazing Design Experience Managers.
- Make a substantial impact at scale. We have more than 10M users all around the world—and teams (massive and small) depend on our software to do their work. Organisations like NASA, Twitter, and LinkedIn use Atlassian products every day; As a designer involved in everything from ground floor product strategy to UI implementation, your work will have incredible customer impact.
- Solve interesting, complex projects - you'll work with your engineering and product partners, you'll have a large amount of ownership and autonomy across the entire design process; rather than just design individual features, and you'll determine the experience of an exciting and critical area of our business.
- Collaborate cross-functionally with some of the smartest (and nicest) people in the industry. Day-to-day you'll work on a fast-moving, multidisciplinary product team, collaborating closely with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.
- Be a true champion for our users. We take design seriously, and following one of our core values, ("Don't F the Customer") are on a mission to become an experience-led company. We want to make our customers love how easily our products help them.
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget paid volunteer days, and so much more.
We're a team of 7000+ Atlassians supporting an international group of 250,000+ customers. We build tools like Jira, Confluence, Bitbucket, and... Read more