Job Type
Job Details
To work with all US SLG account teams to align, grow, and develop business with a focus on Health and Human Service agencies and the programs they support. You will operate as a subject matter expect (SME) for internal resources and align and build executive and business level relationships for targeted customer and partners. This role will also serve as a resource and reference for teams, including Solution Sales, Solution Consulting, Product Management, Support, and Professional Services, in supporting this targeted area.
What you get to do in this role:
- Provide strategic leadership to and develop and execute ServiceNow's go-to mission market strategy, maintain relationships with Senior Leaders, and work collaboratively across product lines, business units, and partners to drive growth within ServiceNow’s US SLG Health and Human Services targeted business.
- Lead and support meetings, discussions, and engagements between customers, partners and ServiceNow
- Work with supporting ServiceNow teams to develop an aligned solution based on the customer's targeted outcomes
- Build and manage leadership and business relationships between ServiceNow and clients and partners
- Development of targeted accounts, including development and deployment of mission aligned promotions and resources
- Work with our core team to develop and maintain a roadmap and building of capabilities across our clients and ServiceNow teams to promote and grow adoption and value across our solutions
- Achieving and supporting milestone objectives and targets set out for the assigned clients, including tagging, tracking, and licensing, renewals, logos, and professional services
- Support of marketing events, executive speaking engagements, social media and subject matter topics, and execution and delivery of mission focused artifacts to support the growth and marketing of the Health and Human Services focus area
Qualifications
To be successful in this role you have:
- 5+ years of experience in consulting and/or client management, and aligning account strategies to revenue opportunities within US SLG business and in the Health and Human Services areas.
- 3+ years of experience as a consultant or engagement manager or equivalent role with proven multi-million-dollar solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
- Experience achieving sales or engagement targets
- Experience engaging with and leading virtual or matrixed teams
- Ability to understand broad, macro-level business, technology, and data requirements and needs for targeted accounts
- Travel up to 60% (depending on geography/region)
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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