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Job DescriptionThis role reports locally to the Asia Pacific Director of IDS Service Delivery in Hong Kong/Taiwan. The incumbent will be expected to support the key Service Delivery functional teams in the region, including Corporate Action, Trade Support and Securities Pricing in Asia Pacific. The candidate will ensure production support workflows run smoothly; setting annual goals and overall performance and management of the team located in Taiwan and Hong Kong. The incumbent will be required to manage, guide and develop the team members as well as assisting the Asia Pacific Director of Service Delivery, in implementing strategic initiatives in the region.
The candidate should have in-depth knowledge of Investment Operations, in particular the following functions.
Trade Processing: The candidate is required to work together with the AP team to settle and confirm trades in an accurate and timely manner, ensure escalated issues are being resolved effectively and efficiently; and provide guidance to the team members. The candidate should also provide recommendation and participate in projects and initiatives that improves the service delivered by IDS Service Delivery.
Corporate Actions: The candidate is required to liaise and work jointly with team members to perform corporate action activities including research and analysis of corporate events, notification of voluntary corporate events and processing corporate actions in various systems in an accurate and timely manner. The candidate should also provide recommendation and participate in automation and improvement of daily operational processes.
Securities Pricing: The candidate is required to support the securities pricing activities and work together with the business partners in AP as well as cross region to research and resolve pricing issues.
The candidate is expected to directly manage team members in Asia Pacific by working closely with the respective team managers in and outside of the Asia Pacific region. The candidate is required to develop members in the Asia Pacific Service Delivery team and drive continues improvements. The candidate is also required to manage all risks associated with investment operations, as well as to prepare the risk control and audit reporting, e.g. SOC-1 report, daily audit reports… etc.
Key Responsibilities:
Trade Processing
- Exception processing for equity, fixed income and FX trades (unmatched trades due to various reasons) to ensure all trades are matched against brokers' confirmations via Omgeo CTM, settlement instructions are released before various deadlines to the custodians and/or the interested parties via Omgeo SN's SWIFT messaging gateway and confirmed at FMC.
- Ensure foreign exchange trades are matched for APAC clients with counterparties and sent to custodians via GTSS before various deadlines.
- Produce manual settlement instructions and fax the signed instructions to custodians, e.g. Unit Trust orders, Indian bonds trades, IPO free of payment trades, etc.
- Ensure the daily trade reports are sent to relevant parties accurately and timely.
- Validate and print the End-of-Day reports for control and audit requirements. (e.g. Confirmed and Unconfirmed Trade Reports from FMC, Omgeo SN Trade Blotter, CTM Forced Matched Blotter).
- Monitor the unmatched trades and research any queries in relations to potential failed trades with custodians or brokers to avoid failed settlement.
- Provide various reports of responsible markets on a monthly basis.
- Ensure the clients' security settlement details are updated on Omgeo ALERT and notify brokers should there be any changes.
- Liaise with counterparties for new accounts setup process for Asia Pacific equities market and Fixed Income market and FX market.
- Proactively contribute ideas and participate in continuous improvement initiatives.
- Perform analysis, User Acceptance Testing and rollout support on new business requirements/projects (e.g. new instruments or new market).
- Provide support to Trading teams on day-to-day operations when called upon.
- Liaise with various internal departments (such as Trading, Data Management, Compliance, CRD and IO IT Support teams) to resolve issues arises from various systems failure (e.g. CRD. ITR, Aladdin and FMC).
Corporate Actions
- Draft instructions to custodians for all voluntary corporate action by the other team members.
- Request placement letter from brokers for Legal team to review and arrange settlement of placements & IPOs.
- Issue proxy voting requests for China A market to relevant funds managers and communicate such decision to brokers and/or to custodians in an accurate and timely manner.
- Record and update corporate actions in applicable systems.
- Maintain proper documentation for corporate action and proxy voting information.
- Provide support to Fund Managers on day-to-day operation when called upon.
- Participate in data reconciliation process between various internal systems as needed.
- Perform analysis, User Acceptance Testing and rollout support on new business requirements/projects (e.g. upgrade/enhancement of applications used).
- Proactively contribute ideas and participate in continuous improvement initiatives.
- Focus to ensure our operation procedures fit global and regional needs.
- Maintain and update documentation on Corporate Action's operational procedures.
- Provide support on intrinsic security pricing as needed.
- Build strong business relationship with internal departments we support and develop an understanding in Invesco's users' needs.
Securities Pricing
- Work together with Pricing Manager and Valuation Committees across Asia Pacific to carry out the securities pricing oversight and coordination functions.
- Obtain pricing information from approved internal and external sources.
- Work together with EMEA and NA region in special market events that may have an implication on securities pricing.
Work Experience:
- 8 - 12 years proven experience in an Investment Management Company, Brokerage Operations, Custodian or third party administration provider in trade processing or related functions mentioned above.
- Sound knowledge of international investment products is required.
- Experience supporting a global operating model and experience working in a matrix organization are desired.
Skills / Other Personal Attributes Required:
- Good written and verbal communication, interpersonal and conflict resolution skills.
- Experience in communication with all levels within a global organization a definite asset.
- Very strong organization skills, detail oriented, with an ability to understand the big picture and work under pressure with tight deadline.
- Excellent research & analytical as well as problem solving skills.
- Ability to work independently and contribute/cooperate in a team providing regional support is critical.
- Strong Microsoft Office skills – in particular spreadsheet application.
- Knowledge of market data services such as Bloomberg or Reuters is a plus.
- The ability to work in a remote team environment and a “can-do” mentality is critical.
- A solid understanding of accounting and financial principles as it applies to daily pricing and various reporting requirements will be a plus.
Language:
- Fluent in speaking English, Mandarin.
- Fluent in writing English and Chinese Language.
Working Conditions:
- Normally works a regular schedule of hours, however hours may vary depending upon the project or assignment.
- Hours may include evenings and/or weekends.
- Holiday support may be required.
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.
Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.
Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department.
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