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Job Type
Full Time
Job Details
Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.
Wealth Management Technology
Wealth Management Technology is responsible for the design, development, delivery, and support of the technical solutions behind the products and services used by the Morgan Stanley Wealth Management Business. Practice areas include: Analytics, Intelligence, & Data Technology (AIDT), Client Platforms, Core Technology Services (CTS), Financial Advisor Platforms, Global Banking Technology (GBT), Investment Solutions Technology (IST), Institutional Wealth and Corporate Solutions Technology (IWCST), Technology Delivery Management (TDM), User Experience (UX), and the CAO team.
Job Profile
* Proactively detecting, troubleshooting, and resolving all issues affecting production applications. This involves coordination and escalation to development and external teams where necessary. This team owns all issues escalated to us until it is resolved or a workaround is provided for end user to continue functioning.
* Responsible for maintaining clear, concise, and timely communications with affected parties during the investigation and resolution of any individual or system-wide outage
* Responsible for the stability of the Production environment
* Develop and continually revise (in partnership with other teams where necessary) suitable policies and procedures to ensure appropriate application development standards are available to guide development for systems deployed to Production.
* As the gatekeepers of the Production environment, responsible for ensuring the Change Implementation Management guidelines/policies are adhered to for all systems deployed to Production.
* Responsible for servicing all requests for data or other activities that require access to Production systems
* Work with development teams at the appropriate stages in application development to ensure any new systems or projects meet the Production standard
* Responsible for maintaining and growing a body of knowledge that is accessible to all team members. Ensure information regarding any support related activities or issues are available and easily accessible. The goal is to improve self-reliance and reduce dependency on the availability of development or external team resources for the initial troubleshooting and resolution of problems.
Primary Skills
* Minimum 5-10 years of strong hands-on experience in Application Support/ Development for Financial Services business or direct Client/ Customer facing platforms.
* Willingness to embrace Agile and DevOps/SRE concepts in Day-to-day work dynamically.
* Unix/Linux : Experience of supporting Unix based applications including experience troubleshooting in Unix environment
* Strong hands-on experience with AppDev support, log analysis, handling batch jobs and experienced in scheduler tools like TWS, AutoSys. Should have understanding on the ETL tools.
* SQL/Databases (MSSQL) : Understanding of tables, views, indexes, and store procedures, and the ability to understand them by reading their definitions. Familiarity with SQL constructs. Understanding of transactions and query plan analysis.
* Solid analytical skills, problem/ risk identification and quick resolution recovery processes.
* Analyzes complex Informatica mapping, designs and troubleshoots.
* Good experience in writing complex SQL.
* Good in database specially in Teradata, good to Hive and SQL server database.
* Good knowledge of Informatica ETL/stored procs and shell scripting
* Good in data warehousing concept.
* Performs new development, maintenance fixes and enhancements to meet business requirements
* Assists other teams to troubleshoot application issues in production, quality assurance and other environments
* Working experience in Agile model.
* Documents designs for system requirements
* Experience creating technical architecture/ process oriented QRC documentation
* Excellent communication and writing skills specific to technical discussions across the management layers
Good To have Skills
* Experienced, technically hands-on professional that understands both code and infrastructure
* Solid track record in an operational/support role, understands incident/problem/change management and how to drive stability across organizations.
* Experience in ticketing tools (ServiceNow, Remedy, Jira etc..)
* Be able to manage an outage incident, coordinating user communications, and other teams to help resolve an incident.
* Bachelor's degree (pref. Computer Science or related degree) or equivalent experience
* Minimum of 2 years' experience in: SQL, Teradata Database, Informatica
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.
About the Company
Morgan Stanley
New York City, NY, United States
Morgan Stanley is a leading global financial services firm providing investment banking, securities, wealth management and investment management... Read more