Job Type
Job Details
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Essential Duties and Responsibilities:
- Independently maintains and enhances complex programs by performing a full range of programming testing, debugging, and modifying of affected reports, data, files, etc.
- Analyzes and designs new systems after consultations with customers and employees
- Responds to the needs of the customers over the phone and provides necessary assistance
- Make program modifications to correct identified issues within the applications including database
- Performs database tuning and recommends database maintenance best practices
- Analyzes stored procedures, queries, and other performance bottlenecks that may be related to the database
- Researches and develops program specifications needed for the company’s systems
- Documents steps and developments performed in researching and resolving customer issues
- Performs installation and upgrades, as necessary
- Provides data backup and recovery of the system
- Travel will be required for LNW Gaming.
Programming Language & Concepts:
• Should have good understanding of core Java.
• Should be familiar with basic software architecture like Three Tier Architecture.
Database & Concepts:
• Should have basic understanding of MS SQL.
• Should be able to write and understand basic SELECT/UPDATE/INSERT/DELETE queries.
• Should have basic understanding of SQL concepts like joins, indexes, functions etc.
Troubleshooting & Analytical skills:
• Should be able to perform good troubleshooting.
• Should have right approach to corner and find the root cause of any issue.
Windows & Networking:
• Should be able to operate on Windows OS.
• Should have basic understanding of network protocols TCP & UDP.
Communication Skill:
• Should be able to write, speak and understand in English.
• Understanding of Philippines/Chinese/Korean will be bonus.
• Should have patience and should be able to handle pressure situations.
• Should be able to work in a distributed team environment.
Domain Knowledge:
• Domain knowledge and LnW product knowledge will give extra advantage.
Qualifications
Training and/or Experience
- Experience with SQL Server and Windows Server
- Experience with standard database administration tasks such as replication, backup/restore, SSIS jobs and scheduling, partitioning, and index maintenance
- Helpdesk experience is preferred
- Minimum 2 - 3 years of relevant experience required
Knowledge / Skills / Abilities
- Solid troubleshooting background
- Superior written, verbal, and telephone skills
- Knowledge of SQL Server and Windows Server
- SQL programming skills necessary
- Knowledge of any programming language is necessary
- Knowledge of Java is a plus
- Knowledge of casino operations is a plus
- Strong customer service skills are required
- Ability to multi-task is required
- Strong problem solving skills
- Strong analytical skills
- Understanding of hardware and networking is a plus
Education
- Bachelor's degree in CIS, or CS, gaming, or IT related or equivalent experience
Working Conditions:
- The work conditions are representative and typical of similar jobs in comparable organizations
Workplace Health & Safety:
- Actively co-operate and comply with the company’s WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
- Ensure compliance with safe work practices
- Ensure not to put self and others at risk
- Use and maintain equipment properly and ensure that the work area is free of hazards
- Report all incidents, injuries and near misses
- Report any hazard or accident to the supervisor or manager as soon as it becomes apparent
- Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties
(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation, or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
L&W is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.
At Light & Wonder, we create the games that people want to play, wherever they are, whenever they want to play. In our pursuit of becoming a... Read more