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About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Who We Are:
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses, and teams of all kinds use Slack to bring the right people together with all the right information. Salesforce acquired Slack in 2021. Slack has a positive, diverse, and inspiring culture and look for people who are curious, inventive and work to be a little better every single day. In our work together, we seek to be smart, humble, hardworking and, above all, collaborative. We believe that culture is the compass to success and so our Slack values are woven into the fabric of all we do.
Role Description:
Solutions Engineers are responsible for understanding a customer's objectives and creating the vision for how Slack will get them where they want to go. Tell stories using Slack's product as your canvas, painting compelling pictures for business leaders and IT alike. Build relationships that influence deals. Own the discovery & technical elements of a value-oriented sales cycle, implement masterful presentations & demos that inspire customers to imagine their future with Slack as their productivity platform.
What you will be doing:
- Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse critical business problems Drive the discovery process, helping to uncover your customers current pains and align to their business objectives
- Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story
- Partner with customers to craft Slack based solutions that drive value and significant business impact Ensure that customers understand and become comfortable with how Slack protects organizations with its industry-leading security program
- Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements
- Contribute to the success of a growing and evolving SE organization
- Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap
What you should have:
- 4+ years of previous experience in Sales/Solutions Engineering or similar customer-facing role
- Experience working with customers in Comms, Media, and Tech industries preferred
- Excellent written and verbal communication skills (including emoji fluency); an interest in delivering compelling presentations and product demonstrations.
- A consultative approach with solving your customers business challenges and have a track record of successfully overcoming technical and security objections.
- Problem solving is important to you!
- Familiarity with Slack and or the Salesforce ecosystem
- Ability to thrive and adapt to a constantly evolving product and market that will define the future of work
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Colorado-based roles, the base salary hiring range for this position is $84,700 to $144,270. For Washington-based roles, the base salary hiring range for this position is $84,700 to $158,690. For California-based roles, the base salary hiring range for this position is $93,170 to $158,690. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.WHO WE ARE: We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data+CRM. Leading with our core values, we help... Read more