CAREERS AT WOLTERS KLUWER
Human impact that moves society.Your work will help professionals make critical decisions that impact the lives of millions of people and shape society for the future.
Job Type
Job Details
Key Responsibilities
•Solve routine customer technical and service enquiries by following established customer service procedures via phone, email, and chat
•Work to maintain overall departmental goals and service levels
•Communicate with team members where necessary for support on resolving problems
Key Requirements
•Basic knowledge of technical customer service processes
•Excellent verbal and written communication skills
•Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
•The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.
Be the difference. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global... Read more