Job Details
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Senior Learning Solutions Architect
Looking for an opportunity to make a transformative change in the Learning & Development space?
The Learning Experience Design team is on a mission to revolutionize the way we train and develop thousands of customer service associates globally. We are creating a world-class development program that is rooted in innovative learning methods and technologies, delivering immersive learning experiences throughout the associate’s journey to mastery.
We are seeking a Senior Learning Solutions Architect to play a pivotal role in this transformation. This role offers an exceptional opportunity to define and spearhead a multi-year strategy to overhaul Expedia Group’s learning ecosystem. You will blueprint a technology roadmap to transition from a heavily structured-learning approach to a model that embraces intelligent skill systems, robust learning analytics, AI technologies, and learning in-the-flow-of-work.
In this role, your immediate responsibility will be to serve as the technology lead on an initiative to revamp the new hire training experience. You will work closely with learning designers, trainers, and partners in operations, product, and engineering. Your duties will involve evaluating current and prospective technologies, making recommendations to augment our existing toolkit, overseeing integrations, and establishing technology standards across learning systems.
This role is an exciting opportunity for those with deep domain expertise in educational technologies, a strong background in implementing solutions at scale, and architecting solutions that integrate seamlessly with operational products. It offers the chance to make a significant impact, driving change and innovation in a dynamic and forward-thinking team. It reports to the Director of Learning Experience Design.
What you’ll do:
- Architect, develop, and implement a multi-year technology roadmap to meet immediate and long-term business needs in L&D space
- Evaluate vendors, tools, and trends in select educational technology areas of strategic importance to Expedia Group.
- Develop robust business cases to demonstrate financial and OKR benefits of deploying learning solutions
- Own technology consultation to learning designers, systems specialists, and trainers, matching technology tools to learning objectives
- Serve as a key business counterpart Product & Technology team to inform engineering on L&D and performance needs in internal tooling
- Develop and implement strategies for evangelizing of educational technologies and drive effective use of digital technologies for supporting learner skill development and engagement
- Manage and provide expertise on adaptive learning/personalization tools.
Who you are:
- A Master's degree in Education or Educational Technology or a related field or equivalent experience in higher education or corporate learning
- Demonstrated ability to interpret learning and research requirements and work collaboratively with learning designers, project managers, and engineers at various levels of technical ability.
- Demonstrated track record of sourcing, evaluating, and deploying learning technologies to achieve business outcomes
- Experience leveraging AI solutions to drive efficiency
- Strong understanding of industry trends in the learning, development, and performance space, including digital and virtual learning, video-based learning, peer-to-peer learning, digital coaching, and simulated learning
- Domain expertise in learning management systems (LMS), learning record stores (LRS), Learning Experience Platforms (LXPs), and skill technologies.
- Strong human-centered design background with demonstrated track record of deploying iterative solutions in fast-paced environments.
- Excellent organizational skills and ability to support multiple projects under potentially conflicting deadlines.
- Full end-to-end product life cycle experience, from concept to development to release and support
- Capacity for flexibility, imagination, and creative problem-solving skills.
#LI-MC1
The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Why Expedia Group? Expedia Group powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a... Read more