Job Details
What you'll be doing:
The Deal Desk Analyst supports the Field Operations teams in the execution of our go-to-market strategy. This individual will address day to day support requests from users in the sales and customer success organizations including assisting with opportunity management, order configuration, approvals, order generation, reporting, bookings questions and ensuring signed orders are finalized correctly in Salesforce. The right candidate possesses domain expertise of SaaS business models.
As a key resource on the Field Operations team, and reporting to the Global Manager, Deal Desk, the Deal Desk Analyst will have a critical impact on the inner workings of our rapidly growing revenue teams, and the strategies, processes and systems that support their growth.
New, Expand & Renewal Opportunity Support for Sales and Customer Success:
- Proactively review New and Expand Opportunities, once they are closed won to ensure data integrity and start subscriptions to set up Renewal and Expansion Opportunities - ensuring accurate pipeline
- Acts as trusted advisor to Sales and CSM’s on deal structures, pricing best practices, and deal options with guidance from the leadership team
- Liaises on behalf of Sales with Legal, Finance, and other internal teams to collaboratively align cross-functional teams
- Guide's Sales in creating standard deal structures when possible and with guidance from senior team members is also able to navigate revenue recognition and legal concerns when crafting nonstandard deals (loops in Legal and Finance when needed)
- Monitor Salesforce approvals and follow up with urgency if approvals are delayed, ensuring a fast resolution
- Reviews and provides guidance to Sales & CSM’s on manual Order Forms when they are used
- Day-to-day process execution and adherence to policies, identifying problems, recommend/take corrective action and communicate performance results
*This is a remote role and can be based anywhere where we are eligible to hire, please find a list of available countries here.
What you bring:
- Ability and/or willingness to use our product.
- At least 1-3 years in Deal Desk, Sales Operations, Revenue Operations or Deal Strategy
- Experience supporting remote sales teams
- Experience working with remote cross-functional teams such as Legal, Finance, RevOps, Sales Leaders
- Experience with self managed and SaaS sales models
- Salesforce CRM experience required, CPQ experience highly preferred
- Strong listening, written, and verbal communication skills with ability to synthesize and effectively communicate information across teams
- Work autonomously, set priorities, and manage multiple responsibilities in a fast-paced, changing environment with guidance from senior team members
- Ability to quickly find solutions for common requests and will partner with senior team members to find creative and sustainable solutions for uncommon requests
If you don’t think you meet all of the criteria but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
#LI-JS1 #Li-Remote #USEAST
What We Have to Offer:
Compensation
Below is the annual Total Target Cash Compensation (Total Cash) range for Camundi located in one of our entities. Total Cash refers to base salary and 100% attainment of variable target, where applicable. Actual Total Cash offered will depend on factors such as skills and qualifications related to the role. To comprise the Total Rewards package, Camunda also offers equity (where applicable) in the form of a Virtual Employee Stock Option Plan and benefits based on the country of residence.
The annual Total Cash range for this position for Camundi in our entities is as follows:
- United States: $86,400.00 to $129,600.00
- Germany: €57,500.00 to €86,200.00
- United Kingdom: £56,000.00 to £84,000.00
- Singapore: S$107,400.00 to S$161,000.00
If you are outside one of these countries, you would be employed by our Preferred Employer Organization (PEO), Remote. After applying for the role and speaking with one of our Talent Acquisition Partners, you will be provided a link to access the Camunda Total Rewards Calculator which will outline the Total Cash range for your country.
Benefits
- A remote by design culture, we believe talent is global!
- We support our employees in maintaining a healthy work/life balance, so we offer and encourage flexible time off at Camunda. Use your flexible time for anything that helps you recharge your batteries or maintain your life outside of work.
- A home office equipment budget and the choice of hardware. Mac, Windows, Linux - you choose what works best for you or/and you can work from a coworking space.
- Social interactions are important to us! Each year, Camunda hosts a company-wide get-together in new and exciting locations. In 2024, we will be heading off to the Dominican Republic. Find out more about past annual retreats.
- We are committed to fostering a nurturing workplace where your health is prioritized and we help you to thrive. That's why we've teamed up with Modern Health to provide a global well-being program accessible to all Camundi.
- Beyond therapy and coaching sessions, Modern Health also offers guided meditations, digital wellness kits, and accessible learning content ranging from mental health, financial wellness, physical movement and more!
- To promote movement we also pay towards your fitness activities.
- Power your self-driven learning journey and elevate your skills by unlocking up to 1000 $/€/£ annually with the Professional Growth Benefit.
- We understand our employees contribute immeasurably to Camunda’s success. To allow employees to benefit from that success, every Camunda employee is offered virtual shares from our Virtual Stock Option Plan (VSOP).
More of what we offer globally & in your country can be found here.
"Everyone is welcome at Camunda” — this is a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!
Did we pique your interest? Apply now and learn more. For a complete list of jobs at Camunda, please check out: https://camunda.com/career/.
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