Job Details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Manager, Care Transformation will be a part of a team responsible for solving some of the most complex issues facing health systems across the US. Our clients seek transformational solutions to managing clinical operations – including Care Management and Clinical Variation Reduction – to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will lead opportunity analysis, solution design, financial measurement and implementation. The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high energy environment and confident in their interactions with senior leaders (C-suite), providers, and business partners.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Oversee detailed data analytics and financial projections (e.g., MicroStrategy, Excel) and translate findings to operational stakeholders
- Perform project / program management activities, such as monitoring client scope, tracking deliverables, creating status reports, identifying and mitigating risks, managing resource plans, and monitoring successful achievement of project goals
- Manage multiple clients and/or complex workstreams in a rapidly changing environment
- Define and manage the creation of artifacts or deliverables that effectively summarize findings, support fact-based recommendations, and provide appropriate detail to substantiate conclusions
- Present final deliverables to client sponsors
- Lead and collaborate with cross-functional teams on project approach, strategies, and work plans
- Lead the design and implementation of recommended solutions
- Develop sales pursuit materials and other business development activities (e.g. proposals and Statements of Work)
- Identify opportunities for client account growth and perform a leadership role in conjunction with the sales leaders to close add-on business
- Lead as a brand ambassador for Optum’s full suite of products and services to meet client needs
- Communicate clear direction and delegate responsibilities to team members when needed, providing management and coaching
- Build and manage relationships with client stakeholders and decision-makers, leading with influence to drive change
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Years of post-high school education can be substituted/is equivalent to years of experience
Required Qualifications:
- 5+ years of experience in healthcare management consulting and/or project management
- 5+ years of healthcare experience in a Provider environment
- 5+ years of experience building and creating project / program deliverables with the ability to manage multiple complex work streams
- Advanced Microsoft Office expertise, specifically Excel and PowerPoint
- Proven ability to take initiative and work independently in a fast-paced environment
- Demonstrated ability to lead cross-functional teams and mentor team members
- Demonstrated analytical and critical thinking skills with the ability to solve complex problems
- Proven exceptional written and verbal communication skills
- Proven flexible team player, dedicated to contributing toward the desired outcome
- Proven excellent time management, organizational, and prioritization skills
- Willing or ability to travel up to 80%
Preferred Qualifications
- Lean six sigma certifications
- Experience with data management tools and/or BI tools (e.g., Tableau, MicroStrategy)
- Demonstrated experience in a client account growth and relationship expansion role
- Hospital operational and/or provider healthcare consulting experience
- Experience with project turnaround/remediation
- Experience in clinical transformation solution design and implementation resulting in significant recurring financial benefit
- Proven highly adept at handling ambiguity
- Proven solid interpersonal, team, and conflict resolution skills
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more