powertofly approved What Audible Has to Offer:

We believe the spoken word has the power to change people’s lives. Audible has reinvented a media category, becoming a powerhouse of creative and original content. We create sensational entertainment experiences that absorb the listener and enhance the character and quality of daily life. Because nothing can inspire, provoke and challenge like a gripping story – and this could be the beginning of your Audible story.

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

User Experience Design is at the heart of Audible’s goal to be customer obsessed. The UX team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business results and customer satisfaction. We are searching for a passionate and tenured Senior User Experience Designer who can utilize their design talents to ensure that Audible continues to lead through product innovation and is the driving force behind today’s audio entertainment revolution.

Audible is a leading creator and provider of premium audio storytelling, enriching the lives of our millions of listeners every day. As part of the Listening and Engagement team you will create foundational listening experiences that enthrall and enhance the connection customers have with the worlds largest collection of spoken word content.

With our customer-centric approach to technological innovation and superior programming, Audible has reinvented a media category, and is the driving force behind today’s audio entertainment revolution.

You use your design skills to find solutions that transform knowledge of the customer into compelling product features and services. Your sensitivity to customer experience ensures we produce a premium product that delivers results for the business and delight to our customers.

You hold a fundamental belief that understanding customer needs creates the opportunity for product innovation. You actively pursue ways to expand, evangelize, and share your customer knowledge, ensuring the work you and the team produces meets customers needs.

A discerning eye helps you hone your craft, and your constructive feedback helps others grow in a safe environment. You embrace failure as learning and fuel for creative problem-solving. Your hunger for expanding your design skills ensures that you are contributing to the advancement of the entire team.

As a Senior UX Designer, you will...
  • Create elegant and intuitive user experiences by incorporating user insights, business requirements and technical constraints.
  • Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale.
  • Quickly and iteratively create user flows, wireframes, prototypes, high fidelity mockups with detailed visual design specifications for mobile interfaces throughout the design process.
  • Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity and adapt your approach to meet the needs of multiple stakeholders.
  • Be a champion for user-centered design by partnering with researchers to test your solutions in front of users; and be willing to build lightweight prototypes, conduct scrappy and quick user testing on your own if required.
  • Present design work to UX, Product and Engineering teams as well as stakeholders and executive leadership.
  • Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community.
  • Proactively mentor and lead other designers.

Basic Qualifications

  • 4+ years of experience as a user experience designer, product designer, interaction designer, information architect, or similar role.
  • A track record of designing and delivering digital products that align customer needs and business goals; illustrated with a portfolio.
  • Experience in a range of design approaches, methods, and tools that you use to plan and estimate complex projects.

Preferred Qualifications

  • Able to take ambiguous design problems and work with stakeholders and user research insights to craft design solutions grounded in customer needs and business goals.
  • Able to clearly articulate the basis of design decisions to stakeholders and respond effectively to feedback.
  • Uses a variety of design tools to craft an effective approach, estimate, and plan in response to design requests.
  • An online portfolio or samples of work demonstrating experience in user-centered design solutions and product design innovation. Must illustrate solving for multi-platform UX challenges and demonstrate scalable, user-friendly design solutions.
  • Experience planning and executing effective customer research, solo, or in partnership with a UX Researcher.
  • Exceptional problem-solving abilities and solid design instincts who can translate user and business needs into design solutions.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong visual design skills to complement your UX skill.
  • A strong track record of iterative design, working closely with product and tech partners from inception through implementation.
  • Ability to work gracefully and have a bias for action in a fast-paced, sometimes ambiguous environment.
  • Ability to drive the design review cycle and close on design requirements independently.
  • Fluency in best design practices across mobile, web platforms and voice-first devices, as well as strong knowledge of usability principles and techniques.

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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Senior UX Designer