Remote

*Note: Please disregard any compensation estimates that may be provided by linkedin or any other source. These statistics are auto-generated and not accurate* 

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment. 

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.  

Product at Pax8:

Pax8’s product team leads the industry in defining what the global cloud product marketplace will be. We achieve this through collaboration, focus on business value, and pragmatic execution.

To ensure that what we’re building is easy-to-use, engaging, and sustainably monetizable, we’re passionate about collaboration across Pax8 and with our MSP partners. We clear barriers by compulsively assessing cost-benefit to ensure that highest priority products can be brought to market quickly—and that we’re leading the field in cloud-based SaaS distribution. And we solve both user and business problems pragmatically through short incubation and frequent iteration. We build innovative products that demonstrably drive partner and customer acquisition, conversion, and retention, and bring our users clear, top-tier benefits.

Position Summary:

The Product Owner bridges the gap between the Pax8 Cloud Marketplace product strategy and our Engineering team. They work closely with Product Managers to articulate functional requirements from cross-functional stakeholders to our team of Software Engineers for execution and delivery. The Product Owner drives our product development and enhancements to help reach our aggressive product development goals.  They manage their product backlog, partner with the Software Development Manager to manage product delivery and oversee product development and enhancements through the Agile software development lifecycle.

Essential Responsibilities and Percentage of Time Spent (includes, but is not limited to):

  • Serve as the authority on all Support related Products
  • Independently write clear agile epics and user stories to articulate feature requirements to meet product delivery goals
  • Partner with Product Managers, internal stakeholders, and Software Engineers to manage Support product trade-offs to optimize features and user experience within delivery constraints
  • Manage and prioritize the Support product backlog and ensure product deliverables meet stated requirements and product goals via sprint reviews and planning sessions
  • Effectively UAT (User Acceptance Testing) across complex, multi-workstream projects, triage and prioritize bugs and determine launch readiness know when to make trade-off decisions and when to escalate to the manager
  • Understand and regularly monitor user behavior data and distill this data to craft recommendations for iterative improvements
  • Articulate the goals of a series of projects that build towards broader team/affinity group goal
  • Collaborate with Product Managers on iteration - armed with understanding of business impact
  • Effectively communicate status, progress and outcomes to senior management and be able to clearly articulate why the current work is important
  • Suggest and implement work process improvements
  • Participate in make/buy decisions

Ideal Skills, Experience, and Competencies:

  • At least four (4) to six (6) years of experience as a Product Owner or equivalent in a software development environment
  • Experience with microservice implementation and maintenance
  • Experience with Agile/Scrum Software Development required
  • Certified Scrum Product Owner / Product Management Certification preferred
  • Experience with project management tools (Trello, Jira, Rally or equivalent)
  • Experience writing Agile epics and stories
  • Experience prioritizing product backlogs and working closely with software engineers to refine stories for sprint execution
  • Solid understanding of software delivery process, analytics best practice and tools, and website design principles
  • Strong project management skills with the ability to multitask and manage multiple projects
  • Exceptional analytical and conceptual thinking skills with meticulous attention to detail and excellent documentation/communication skills
  • Ability to manage competing resources and priorities
  • Ability to be a self-starter and work independently
  • Strong interpersonal skills/experience working with stakeholders with different perspectives
  • Ability to distill key ideas out of brainstorming sessions
  • Ability to be a team player accountable for results
  • Experience with ServiceNow preferred

Required Education & Certifications:

  • B.A./B.S. in related field or equivalent work experience

Compensation:

  • Qualified candidates can expect a salary beginning at $97,000 or more depending on experience

#LI-JF1

*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • RTD Eco Pass (For local Colorado Employees)
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups
Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and  high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best. 
 
Pax8 not only wins numerous awards in our field but we have time and again been voted among the best places to work in Denver. We are committed to our goal of being the #1 employer of choice!
 
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. 
 
 
 
Pax8 is an EEOC Employer.
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Product Owner - Support