Failure Analysis Engineer

San Francisco, CA, United States Full Time
Main Location
San Francisco, CA, United States
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PAX Labs is an award-winning consumer technology brand with a mission to establish cannabis as a force for good. Our products set a high bar for quality and, together with the PAX App, offer unique features such as safety locking, adjustable temperature and draw control. As millions of consumers try cannabis for the first time or return to it after a long hiatus, PAX believes that quality, transparency and predictability are the keys to safe, responsible use by adults. 

Headquartered in San Francisco, PAX is backed by leading technology investors including Tiger Global and Tao Invest (Pritzker family fund). We are an exceptional team with hardware and software backgrounds in consumer technology, healthcare, and biotech, and are growing rapidly to deliver on our mission. Our internal culture values diversity, integrity, having an impact, and passion for the larger movement that PAX is a part of.

Check us out: LinkedIn | The Muse | Key Values


Are you someone with high attention to detail who likes to understand why stuff breaks?  As PAX Lab’s Failure Analysis Engineer, you will test and/or troubleshoot products in our FA Lab, working from written and verbal instructions, engineering change notices, drawings and established operation procedures. You will work directly with hardware and manufacturing engineers in support of new product development as well as field returns.

As the PAX Failure Analysis Engineer, you will:

  • Be responsible for electrical and mechanical component-level troubleshooting, fault reproduction, and failure analysis
  • Assemble and disassemble products, conduct visual mechanical inspection
  • Document and report failure analysis results
  • Identify product improvement opportunities
  • Manage the flow of materials within the FA process
  • Oversee and coordinate with Lab Manager to ensure SOP, training, and maintenance requirements are established and executed properly on specialist FA equipment
  • Track and archive failure analysis samples


  • Four years of experience in a Failure Analysis role
  • Clear understanding of electronics and able to read and understand schematic diagrams
  • Experienced in product teardown and sample preparation techniques
  • Experienced with the use of test equipment, e.g., microscope, multi-meter, oscilloscope
  • Knowledge of polymers and their performance characteristics
  • Knowledge of heat transfer fundamentals
  • Basic knowledge of analytical techniques and skilled at problem-solving and deductive reasoning
  • Demonstrated experience troubleshooting and conducting root cause analysis
  • Experienced with chemical handling
  • Demonstrated ability to complete tests and resolve problems in a self-directed and timely manner and to manage multiple projects at once
  • Ability to follow documented procedures and processes
  • Domestic and international travel up to 20%


  • Bachelor’s degree in Engineering or Physical Sciences


  • Competitive compensation, equity & bi-annual performance reviews
  • Fully funded comprehensive medical, dental, and vision coverage
  • 401K plan
  • Generous PTO policy 
  • Paid Parental Leave
  • Monthly wellness reimbursement
  • Cell Phone reimbursement
  • Employee Purchase Program for discounted PAX devices
  • Weekly catered lunch, endless snacks and beverages
  • Dog Friendly HQ in the Mission District of San Francisco
  • Employee Assistance Program including access to online legal support

Don't let the confidence gap get in the way of applying! We'd love to hear from you.

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