Remote
Over 100,000 businesses and millions of people use 1Password to protect their most important information, and we believe those people – and the companies they work for – shouldn’t have to choose between security and productivity. We see security as a human challenge, rather than a technological one. It’s hard work, but our mission has always been to ease the tension between security and convenience and help people navigate the digital world without fear or friction. Human-centric security is part of our DNA, but human-centricity is also the backbone of our culture. We encourage big ideas and new ways of working that help us to make the online world a safer place for everyone.

Our Engineering Shared Services (ESS) organization delivers software and capabilities that help improve developer velocity and product quality. 1Password is looking for a leader to support internal tools, quality assurance, build, and release. As the organizational lead for our engineering functions, you’ll work with your team as well as senior leaders across Tech and Product to define the role, mission, vision, and roadmap for each of these teams as well as the organizational as a whole. You’ll help build an organization that empowers developers to move faster and helps deliver a delightful, bug-free experience to our users.

This is a remote opportunity within Canada and the US.
What we're looking for:
  • Experience leading large teams of managers and software engineers (30+)
  • A passion for building inclusive and collaborative teams, with experience hiring both managers and senior engineers, as well mentoring leaders on both the technical and management tracks
  • Over 5 years of experience managing engineers, including at least 3 years of managing managers
  • Experience managing multiple engineering teams, as well as delivering  projects that span multiple teams
  • Able to effectively work with, collaborate, and negotiate with peers in Engineering as well as those in other orgs
  • Able to navigate conversations with multiple stakeholders, ensuring alignment and understanding across many levels of the company
  • The ability to interact with internal customers with ease, and help translate their feedback into actionable tooling requests.
  • Experience as a hands-on software engineer building resilient and reliable software, such that you'll be able to participate in technical discussions and understand the work that is going on in your team. Use these experiences to empower the team to make tough technical decisions themselves
  • Have a solid understanding of the tools and processes used in modern software development
  • An excellent set of written and oral communication skills, able to drive discussions with both technical and non-technical audiences. 
  • An ability to describe projects that you or the team is working on with confidence and depth of understanding, becoming a spokesperson for the team within the company and outside as well.
  • An ability to operate autonomously, effectively prioritize projects and information, and make good judgment calls. Have a demonstrated ability to scope and lead complex multi-team initiatives. 
  • Experience in one or more of the following:
  • Developing internal tooling for engineering teams, using a combination of build and buy
  • Supporting test, validation, and quality assurance efforts
  • Supporting build and release for client-side applications
What you can expect:
  • Support and set strategic direction for a set of teams that delivers software and capabilities that increase developer velocity and product quality
  • Drive alignment and be responsible for the results of the teams in support of broader company objectives
  • Collaborate with senior individual contributors to create an engaging technical vision for the teams, balancing the needs of future enhancements and maintenance of existing solutions
  • Work with cross-functional partners to define the best solutions for internal customers and millions of customers
  • Resolve dependencies and contention with other engineering teams to deliver the highest priority projects
  • Grow technical contributors and managers to reach their potential
  • Recruit and retain top tier talent in a fast growing environment
Even if you don't tick all those boxes, we'd like to hear from you. 

The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and scaling efficient execution of programs, we want to hear from you.

#LI-REMOTE

What we offer:

We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:

Health and wellbeing
> 👶 Maternity and parental leave top up programs
> 👟 Wellness spending account
> 🏝 Generous PTO policy 
> 💖 Company-wide wellness days off scheduled throughout the year 
> 🧠 Complimentary Headspace membership
> 🩺 Comprehensive health coverage

 Growth and future 
> 📈 Employee stock option program for all full time employees 
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions 
> 🔑 Free 1Password account (and friends and family discount!) 

Flexibility and community
> 🤝 Paid volunteer days 
> 🌎 Employee-led DEI&B programs and ERGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [dpo@1password.com].

When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [dpo@1password.com] or through 1Password Support.
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Director, Engineering Shared Services