Help Desk Technician 2

San Antonio, TX, United States


Are you an experienced IT/Cyber Professional seeking an opportunity to work on a worldwide DoD program? If so, read on!

This position is located in San Antonio, TX (specifically at Joint Base San Antonio (JBSA) – Lackland). There are multiple shifts available including days, nights, and weekends.


Required Skills and Qualifications:

  • U.S. Citizenship
  • Active DoD Top Secret security clearance with SCI eligibility
  • Associate’s Degree in a related discipline with 1 year of experience in system and network administration, installation, testing, and support. A High School Diploma with 5 years of experience in system and network administration, installation, testing, and support may be considered in lieu of a degree
  • Must be willing to undergo a Counterintelligence Polygraph Examination which may be required for access for this position
  • Must have Security Plus® Certification or be able to obtain it within 60 days of hire
  • Experience with network protocols, hardware and software (such as routers, firewalls, switches, LANs, WANs, Ethernet, Fiber Optic Media, TCP/IP and UDP)
  • Microsoft Windows System Administrator experience or relevant certification
  • Strong understanding of basic network principles
  • Excellent oral and written communication skills

Desired Skills and Qualifications:

  • Military experience
  • Linux System Administrator experience or relevant certification
  • Experience in Air and Space Operations Center (AOC) or Distributed Common Ground Systems (DCGS) system administration
  • Systems Engineering experience
  • Good technical writing and training skills
  • Excellent interpersonal skills

Candidates must be able to maintain a DoD clearance which requires U.S. Citizenship and must be able to pass additional security background checks as required.

Only candidates that meet the needed qualifications will be contacted for further information.


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