Chicago, IL, United States (flexible) Posted 7 days ago
Territory Account Manager - Remote: Chicago
Can you combine a proven track record in sales with up-to-date knowledge of technology? If you are passionate about what you do, the career possibilities at Dell will be second to none. Within our Business Unit, we are looking for a Territory Account Manager to join our top-calibre team in Chicago.
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Viewed as a trusted business advisor to the customer, the Territory Account Manager uses in-depth knowledge of Dell’s technology, products and services to help customers formulate strategy and direction. Responsibilities include:
Analyses multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.
Develops and implements account plans that drive the attainment of critical business objectives.
Involved in contract negotiation
Assumes responsibility to improve service, efficiency and quality of work
Sells multiple LOBs or low-end services (e.g. after point of sale, warranty tags, break/fix maintenance) with limited sales responsibility of high-end services (e.g. managed / professional services). Handles a large number of small to medium business accounts in a specified territory or limited number of larger accounts
Acts as a point of contact but may escalate customer issues/concerns as appropriate
6-8 years of relevant experience or equivalent combination of education and work experience
Undergraduate degree and 2-4 years relevant experience or Graduate degree and 0-2 years relevant experience
Requires intermediate field sales experience and possesses strong financial/business and pricing knowledge
Excellent communication skills and fluency in English
Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.
Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.