IT Risk and Privacy, Manager

San Francisco, CA, United States Full Time
Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to unleash the world’s creative energy by designing a more enlightened way of working. Headquartered in San Francisco, CA, Dropbox has more than 12 offices around the world.

Team Description

IT&S delivers technology strategy and solutions to our Dropbox business partners so they can work confidently, move fast, and scale effortlessly for future growth. We are the accelerator to the Dropbox business engine.  We think of our team as a future-focused city planner for the Dropbox neighborhoods. We’ll help you source and implement the right technology solution, then fit it into exactly the right place so that everything flawlessly flows, integrates, and performs.

Role Description

Protecting Dropbox and our ITS infrastructure/environment is critical to being worthy of trust. We’re looking for an IT Manager, Risk and Privacy to join the IT Risk and Governance Team within ITS. In this role, you will work closely with: Internal Audit, Data Security, Product & Privacy Counsel, and Engineering teams to help us handle and maintain our compliance posture. You will lead the IT Risk and Privacy Program, development and management of our internal controls within our ITS environment. Finally, you will be involved in multiple risk assessment initiatives to help demonstrate to our users how Dropbox is worthy of trust. 


The Risk & Privacy, Manager/Sr. Analyst will operate and execute key components of the IT Risk & Governance team responsibilities. Core responsibilities include:

  • Work with stakeholders (e.g. Legal teams, account teams, other business units) on Privacy requirements, assess compliance gaps and risks, as required
  • Support business units with remediation activities, as required
  • Collaborate, create and implement privacy policies, procedures and compliance standards
  • Intake privacy projects from the Dropbox Legal team, assess, negotiate, confirm the definition of done and include them in the backlogs of multiple ITS teams
  • Project/Program manage multiple Privacy-related work streams 
  • Communicate with multiple stakeholders the progress and impact of the project/programs you will be managing. 
  • Provide Privacy-related guidance to multiple teams within the ITS organization.


  • 7+ years of overall experience in Privacy and Risk
  • Strong technical understanding of privacy fundamentals
  • Experience writing policies, procedures and standards
  • Possesses a high degree of comfort managing, interacting and consulting with both business teams and engineers
  • Understanding and willingness to learn about diverse business functions
  • Passion for technology and desire to tackle complex problems with creative solutions
  • Great interpersonal skills and ability to work well in fast-paced, team environment
  • Relevant professional certification(s), a plus

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off 
  • Company sponsored tech talks (technology and other relevant professional topics)



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