Posted a month ago

Job Summary:"We make magic." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you will help inspire that magic by allowing our teams to push the limits of entertainment and create the never-before-seen!

The role directly impacts guest experience in the park by providing millions of guests with personalized, important, helpful content as they need it. The Senior Engineer would support product application capabilities within Guest Messaging Platform team by working with internal partners, external partners and vendors to design, implement and sustain technical solutions that are used across Disney Parks. You will contribute in ensuring the delivery of new messaging capabilities and directly lead the sustainment of these technical solutionsResponsibilities:

  • Create and look for innovative ways to improve processes and functionalities.
  • Design, build, test, implement, communicate and sustain messaging capabilities and issues.
  • Oversee assigned projects from inception to completion.
  • Partner with users to improve processes, understand needs/requirements, and create technical solutions.
  • Collaborate with internal partners, external partners and vendors on the design and building of solutions.
  • In the near term, help consolidate our guest messaging technologies into a single, modern, real-time platform using Adobe Experience Platform, Snowflake and AWS technologies, apply the platform across multiple communication channels, and drastically improve guest experience by applying new personalization capabilities
Basic Qualifications:
  • 7+ years of software engineering, analysis and design
  • 7+ years of full software development lifecycle experience
  • 5+ years with Internet technologies including RESTful web services
  • Proficient in all aspects of programming and analysis including design patterns
  • 1+ years of experience working Adobe Campaign Classic, SQL, HTML and JavaScript.
  • Some experience with Adobe Campaign administrative functionalities, including schemas, input forms, web applications, typology rules and advanced workflow design/troubleshooting.
  • Some exposure Adobe Experience Platform, Snowflake and AWS technologies like Glue, Step Functions, S3, Kinesis and Lambdas.
  • Some experience with onboarding data into AEP Profile, Eventing and Journey Orchestration.
  • Some experience with Braze messaging and API integration.
  • Detail oriented, with commitment to delivering high-quality solutions.
  • Strong communication skills necessary to work effectively within the organization.
  • Meeting facilitation skills with the ability to guide and explain technical topics and environment changes to non-technical partners.
  • Solid technical judgment, organizational and time management skills.
  • Ability to navigate different technical structures and environments.
Preferred Qualifications:
  • Experience with Adobe Campaign and Adobe Experience Platform.
  • Experience with dynamic programming languages, ideally Javascript or Python.
  • Experience working in a large data environment with Snowflake and/or SQL Server.
  • Experience with Amazon Web Services like Glue, S3 and Lambdas.
  • Experience with GitHub and automated release management systems.
  • Familiarity with Object-Oriented Programming Principles.
  • Hospitality/Travel industry experience.
  • Knowledge of large database and marketing principles and trends.
  • Previous experience in supporting marketing campaigns.
Required Education
  • Bachelor's degree in Computer Sciences, Marketing, Business, Engineering, MIS or related field or equivalent experience
Additional Information:#DISNEYTECH

About Parks, Experiences and Products:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Parks Technology Services Co., LLC, which is part of a business we call Parks, Experiences and Products.

Disney Parks Technology Services Co., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Required Skills
Other Benefits

Relocation available

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Sr Software Engineer-MARTECH