Senior Service Engineer

Redmond, WA, United States

Senior Site Reliability Engineer


Mixer is the newest addition to the Xbox family. At Mixer we’ve redefined the rules for what constitutes live streaming. We don’t talk about delay in terms of seconds, in our world we operate in milliseconds. We’re able to do things never thought possible to make the viewer and streamer experience far more engaging and interactive. From the obvious; seeing a streamer respond to a chat message instantly, to the exciting; allowing a viewer to interact directly with the game the streamer is playing, we’ve made the viewers part of the action and we’re not stopping there!


Site Reliability Engineering (SRE) is focused on delivering performant, resilient, and highly-available services to ever-growing global userbases.  Through skills in systems and software engineering disciplines, an SRE takes a data-driven approach to understanding how services are performing, how users are interacting with the service, and identifies areas for current & future optimization.

A Senior SRE takes ownership in the reliability roadmap of services through a deep-understanding the service’s current state and defining optimized future target states.  Through advocacy and mentorship, a Senior SRE will work with the team to design, create, and implement continually-improving measures of reliability.



  • Collaborate with software engineering and program management in all phases of the service lifecycle
  • Maintain operations of services through data-driven analysis
  • Develop tools and automation to eliminate manual activities, increase consistency, and improve visibility
  • Develop monitoring, telemetry, and diagnostics to early-detect and prevent impacting events
  • Participate in on-call rotations to respond to and resolve live site incidents
  • Lead postmortems and root cause analysis
  • Create and contribute to service and operations documentation
  • Evangelize site reliability improvements throughout the team


  • 5+ years of systems operations experience
  • Windows and Linux administration experience (configuration, automation, performance analysis, debugging, etc.)
  • Understanding of web service delivery (DNS, DDoS mitigation, content delivery, networking, load balancing, etc.)
  • Development/scripting experience (C#, Node, GO, Python, etc.)
  • Understanding of data tiers – NoSQL (Elasticsearch, MongoDB, etc.) and relational (Microsoft SQL, MySQL)
  • Understanding of distributed systems and microservices architecture and patterns
  • Experience in Cloud environments (Azure, AWS, Google Cloud, etc.)



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


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