Operations PM Manager: Launch

Redmond, WA, United States

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft and to our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work.

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Position Description:

We are looking for a proven people manager and dynamic, strategic thinker who will lead a global team of ICs to deliver outstanding Launch Execution services across Microsoft. This role will interact closely with a broad and diverse set of internal stakeholders (including senior leaders across Product Marketing Teams, UST, CSE, and Operations) to drive the strategic development and ongoing management in Launch execution for Microsoft.




  • Managing a team with a diverse portfolio of Launch Execution work ensuring accurate, on-time and compliant Launches that maximize speed to market for Microsoft with first in class Change and Risk/Issue Management
  • Leading resourcing decisions as new work signals drive demand into Launch Execution, carefully balancing Capacity across the team with MS Priorities
  • Building & managing strong relationships with internal business groups across Microsoft to facilitate the sharing of information in order to ensure informed business prioritization and decisions making
  • Driving alignment across all dependent and joint groups to ensure a holistic “One Microsoft” approach to delivering Launches with the highest quality and speed to value
  • Driving strategic transformation initiatives, including proactively identifying and solving roadblocks in the process, in order to get ahead of changes in our business and our launch services
  • Driving articulate messaging and communication for Launch Execution across all levels of the organization to drive awareness, understanding and alignment on plans, roadmaps and implications
  • Operating as an outstanding people leader, with proven track record of attracting, retaining, and cultivating high performing talent



Basic Qualifications:

  • 10 years' minimum experience in Operations, Program, or Project Management
  • A minimum of a Bachelor’s degree in Operations, Business, or a related field, or equivalent alternative education, skills, and/or practical experience is required.


Preferred Qualifications:

  • BS/BA degree plus minimum eight (8) years business experience/acumen in Operations, Program Management, Process Design, System design.
  • MBA preferred.
  • A track record of exceptional partnering across a wide-array of internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels
  • Proven impact and influence skills - ability to work broadly across disparate groups to gain agreement on direction, integrate disparate opinions into cohesive strategy/message and present/defend recommendations
  • Exceptional written, verbal and creative communication skills, including ability to translate insight into content, create slide or written presentations, create overall communication plans
  • Knowledge of Microsoft operational capabilities
  • Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; work calmly and maintain good judgment in fast-paced, high-speed environment


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


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