Consultant - Cross Domain Delivery

Bucharest, Romania
Main Location
Redmond, WA, United States
Open jobs

Microsoft Services delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1000+ exceptional people, Microsft Services presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The ideal consultant is someone who is passionate for technology, has the breadth rather than specific product depth, and has the drive and courage to articulate and stand up for a great solution delivering true value for the client.




As a Microsoft consultant, you will deliver quality engagements with your expertise, either as an advisor, reviewer or resource in high profile projects to ensure customer value. The ideal candidate must have the ability to combine their technical skills, creativity and customer focus in order to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions. Person in this position should be able to focus on the development of customer business agility and business value, and deep experience with technologies.​

Responsibilities

As a Microsoft EAS Consultant, you will deliver quality engagements on high profile projects leveraging your expertise as an advisor, reviewer and/or individual contributor to ensure customer value and meet project objectives.

 

  • Work with customer business team and/or IT Team to gather requirements/clarification on different support tickets/incidents. Work on critical application break-fix issues real-time. Manage Issue escalation within Microsoft and Customer IT (Partner). Adhere to SLA's (Response and Resolution) defined for each of the incident with defined severity.
  • Issue triage and isolation for supported solution and other components primarily (but not limited to) built on MS Technologies
  • Problem resolution and root-cause analysis and operational documentation; Escalate product bugs to CSS/Product Group and follow-up
  • Responsible for conducting technical and functional discussions with Customer IT and business team to design, finalize and develop minor enhancements
  • Coordinate build deployment and release to Production
  • Review feedback from customer staff and propose changes to improve the support process; Set up monitoring and capacity alerts (Build Early Warning system) and review results regularly to advise on issues related to the custom application
  • Drive innovation and deliver proactive support to reduce incidents, increase application relevance, availability & performance and accelerate deployments through automation, thus playing a pivotal role in increasing cloud adoption and consumption. Be aware of latest advancements in technology and become trusted advisor for customer​
Qualifications

EAS Consultants combine their technical skills, creativity and customer focus in order to deliver great solutions to their customers, ensuring maximize value is obtained from Microsoft technologies and solutions.  

 

Required qualifications for all EAS Consultants include:

 

  • Highly proficient, customer-facing experience involving project envisioning, planning, design, development and deployment of complex solutions
  • Strong understanding of customer and partner business and IT environments, with proven record of delivering successful technical solutions
  • Strong communication, consulting, analytical and problem-solving skills. English speaking skills.
  • Growth mindset
  • Flexible work approaches with strong proactivity and inclination to resolving customer situations
  • Demonstrated skills designing and developing technology in area(s) of specialization to solve business problems and help customers in enhancing existing applications; core skills must include Microsoft technology, with open source experience helpful
  • Degree in Computer Science Engineering or equivalent with work experience; higher relevant education preferred

Role Specific Core Skills: EAS Azure Consultant   

 

EAS Azure Consultant - Required Skills:

 

  • Strong Object-Oriented Programming (OOP) and Design experience
  • Design Patterns and UML
  • SQL Programming knowledge
  • Strong debugging skills
  • .Net 3.5/4.0 (WCF, Silverlight, WPF, ASP.Net, Web API, PowerShell script. MVC, TFS/GitHub)
  • Azure and SQL Server
  • Deep technical and architectural knowledge of at least 3 of the following areas, as well as broad understanding across the Microsoft Development toolset:
  • Cloud Technologies (Azure)
  • Skills on projects targeting a variety of form factors (e.g. Mobile, IoT)
  • Development Languages (e.g. C#)
  • Application Lifecycle Management (e.g. Agile, TFS etc.)
  • Solution Architecture (e.g. SOA, Enterprise Architecture)

EAS Azure Consultant – Preferred Skills:            

 

  • Industry vertical knowledge – Retail, Banking and Finance, Telecom etc.
  • BizTalk or other Middleware technologies used for integrations
  • SSRS, SSIS, SSAS and BI
  • BOT Development
  • Power BI
  • SharePoint
  • AI and ML (Machine Learning) Development experience​

 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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