Visual Operations Specialist

New York City, NY, United States Full Time
Main Location
New York City, NY, United States
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PowerToFly approved because…

PowerToFly and Casper have partnered on a number of in person events where we've seen the Casper team do what it takes to make more diverse hires. Last year Casper hosted a conversation with PowerToFly's Cofounder where we discussed how women can improve their workplaces. A few months ago, one of Casper's VP Engineering and Cofounder, Kyle Rush, brought the PowerToFly community together to discuss what his team is building - see the pics here.

Obviously our team at PowerToFly has a direct line to the Casper team and they've shown over and over again that they're not only responsive to feedback, but committed to the work needed to make a diverse and inclusive workplace a reality.

Looking for a job to get you out of bed?

The Visual Merchandising team is looking for a Visual Operations Specialist to join the ever-growing Environments team. In this role, you will work closely with the Retail team to oversee all visual operations for existing and new retail stores. You will be a part of a dynamic, creative team where you will interact with cross-functional partners to ensure that all physical environments are running smoothly and are in line with the Casper brand standards. The position reports directly to the Visual Merchandising Manager based in New York.

The role will require attention to detail, passion for brand and process-minded thinking . The ideal candidate will also have a strong interest in retail environments, visual merchandising and sleep.

Casper ( is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, and its product line has expanded to include sheets, pillows, a matching foundation, and a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do
  • Create and distribute visual directives
  • Develop visual training tools 
  • Be a resource during new store openings to help guide store teams and area managers during the process
  • Create and manage visual calendars across departments
  • Create store visual recaps to share with HQ partners
  • Manage store visual maintenance, upkeep and audits
  • Communicate store feedback to a select group of retail and outlet locations
  • Track new store opening product for opening and product launched 
  • Responsible of prop inventory, ordering and maintenance
  • Manage HQ mock store product and displays
  • Travel to new store openings when needed
Our dream candidate is...
  • You are obsessed with aesthetic, organization and creating beautiful spaces for all to enjoy
  • High organizational skills
  • Multidisciplinary approach to executing and problem-solving
  • No task too small, no task too big attitude
  • Experience with design and rendering programs is a bonus
  • Must be proactive, comfortable working in ambiguity and partnering with different stakeholder groups
  • Willing to travel
  • 2+ years visual merchandising experience, preferably in a retail lifestyle brand
  • All your friends are jealous of your bedroom - it looks like a Pinterest page, after all.
The syrup on your waffles
  • Salary to pay your bills, a potential bonus for some splurging, and equity so that you’re part of the Casper family.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...).
  • 401K program so you can still spend money later in life.
  • Extra cash incentives for being healthy and fit (we actually give you money to track your sleep!).
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • Bi-weekly catered lunches to catch up with your teammates.
  • Free snacks and coffee, including a huge breakfast selection (10 types of cereal anyone?)
  • Nap pods, for those days when you stayed out a little too late...
  • A full gifted bed set when you join (mattress, sheets, pillows, the works)!

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!


We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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