Technical Sales Manager

Irvine, CA, United States
Full Time
Main Location
United States
Open jobs
Location: Irvine, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

TOGETHER WE MAKE THE BIG AMBITIONS OF TOMORROW HAPPEN TODAY

We are currently looking for a Technical Sales Manager, Americas to join Thales in Irvine, CA. This position will act as the technical expert on the regional sales team and act as a focal with Engineering and PLM for IFE&C technical information relative to customer requirements. This position will also develop & facilitate the issuance of technical proposals, white papers, financial analysis etc. describing and presenting the value proposition to customers in conjunction with regional sales partners etc. Additionally, this position will help manage customer expectations and drive viable solutions with the airline customer or OEM.  This position will be a key member of the customer facing regional organizations in the Americas during customer visits when technical discussions are necessary.
 

Technical Sales Manager must simplify complex business models & IFE&C solutions/value prop for the customer; promote & support the product roadmaps/policies in an effective and interactive way with the customer.

This key position is also responsible for supporting internal partners & external stakeholders in the development & execution of appropriate and effective service level agreements.

Key Responsibilities:

  • Understand customer technical requirements: availability, quality, performance etc.
  • Act as key member & technical expert  of sales campaign to ensure product policy’s adherence/alignment to key customer technical requirements
  • Manages gaps to Thales product policy with internal departments (PLM, Engineering etc.).  Identifies viable solutions and helps drive actions to closure.
  • Present simplified customer solutions that meet or exceed expectation
  • On-Site support during sales campaigns – presents an articulate, thoughtful and thorough overview of technical solutions/value proposition and/or  technical issues
  • Communicates customer requirements/expectations to the engineering & PLM departments in order to drive profitable customer solutions
  • Participates in internal meetings with all key stakeholder as the “voice of the customer” to ensure Thales is providing viable solutions to the customer
  • Leads the regional organization in identifying and mapping customer requirements against product policy
  • Works with airline customers and/or OEM to identify, target & refine technical requirements
  • Presents Thales solutions/value prop to airline and OEM customers – identifies and manages technical relationships; cultivates Thales’ solution and ensure it is marketed appropriately
  • Proposes technical solutions and writes the technical answers and quotes for RFQ’s; seeks adjustments if needed to meet customer requirements/expectations
  • Ensures that all sales and marketing collateral are technically current based on the current state of development & associated roadmaps
  • Assists in the development of technical presentations to support customer sales meetings, tradeshows and conferences.  Ensure they are understood by key customers at all times.
  • Domestic business travel may be required up to 50%

The preceding functions have been provided as examples of the type of work performed by employees assigned to this job classification.  Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Skills and Experience:

  • Bachelor’s Degree (B.A.) Engineering from a four-Year college or university or a related field
  • 8 to 10 years related experience and/or training; or equivalent combination of education and experience  
  • 3 years of IFE&C technical experience in aerospace industry
  • A solid understanding of IFE&C market & market dynamics & complexities:  products, players, technologies and contacts in related markets.
  • Track record of driving sales campaigns for complex systems
  • Experience in proposing technical solutions, documenting technical answers and quotes based on customer requirements
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedures, manuals involving technical details
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Strong problem solving skills with owner mentality
  • Financial/business acumen.
  • Strong numerical skills and ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Are you ready to be part a part of something big? If your skills, experience and attitude are a match and you’re looking for an exciting challenge, please apply now using the link below and we will be in touch.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled.
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