Manager, Product Management (Web Experience/CMS)

Mountain View, CA, United States
Posted 6 days ago
Main Location
Mountain View, CA, United States
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Symantec Corporation (NASDAQ: SYMC), a global leader in cybersecurity, operates one of the world’s largest cyber intelligence networks allowing organizations, governments, and people to secure their most important data wherever it lives. Enterprises across the world rely on Symantec for integrated cyber defense against sophisticated attacks across endpoints, infrastructure, and cloud. More than 50 million people and families rely on Symantec’s Norton and LifeLock Digital Safety Platform to help protect their personal information, devices, home networks, and identities at home and across their devices.

Are you motivated by the potential of championing the development and execution of the product strategy and roadmap for the leading cyber security company in the world?! Good news! We're looking for a creative Product Manager to lead our motivated Web Experience Team! Here you will conduct market research and competitive analysis to identify new opportunities and improvements to the Front-End Website Platform enabling eCommerce on our site. You will also lead the product discovery process and collaborate with the business, user experience and engineering teams to assess value, usability and feasibility of product features. Focusing on the "voice of the customer" you will facilitate partner relationships, identifying necessary and/or desirable third-party features; evaluating and selecting vendors, and handling partnership integrations. You will define, track and improve key web performance metrics.

Promising candidates will have a strong background in eCommerce, web services and application definition, and be excited to learn how the new platforms are utilized technically. The best ideas in the world are nothing if they are not executable, so we're passionate about execution. You're a doer with agile experience as a product owner and Extra Credit for large enterprise experience. We seek a hardworking, fast learner who can adapt to change seamlessly. You're a results driven, analytical and strategic thinker who posses excellent problem-solving skills. A highly motivated self-starter and evangelist for your product with a deep understanding of customers’ needs, the product, and the competitive landscape. We need an excellent communicator who can build strong cross-functional relationships and skilled in working across departments to collaborate with Business Managers, User Experience, Application Architects, Engineering Delivery Teams, Project Managers, QA, and Operations teams. Product management expertise and understanding the software development cycle is critical to the successful development of requirements and products.

As a Product Manager/Owner you will be responsible for:

  • Engaging with multiple business partners to ensure all business requirements are gathered
  • Developing the short, mid and long-term platform roadmap
  • Prioritizing, designing and implementing platform enhancements and fixes to improve operational efficiency and increase GTM velocity
  • Effectively translating business requirements into product specifications by creating and grooming user stories
  • Independently working towards agreement on product requirements and directions
  • Effectively build, maintain and prioritize user stories in the backlog and reprioritize quickly based on business value
  • Effectively work with a cross-functional team of UI developers, architects, designers and QA testers to develop and break down requirements/user stories into executable chunks
  • Researching competition and 3rd party vendors to understand e-commerce market dynamics
  • Ability to accept stories by validating that the story meets acceptance criteria and that the appropriate acceptance tests have been completed.
  • The product owner also has an instrumental role in producing the product demo for key team members.
  • Delivering value to core customers and help the organization achieve its strategic and financial goals
  • Acting as the product champion, evangelizing the product vision effectively to senior-level partners
  • Leading cross-functional initiatives as needed with e-commerce, payments & billings


  • BS/BA in computer science, business or related discipline. Master’s preferred.
  • Minimum of 7 years IT related experience OR equivalent
  • Minimum of 4 years demonstrated product management or product owner work experience in an Agile environment.
  • Experience defining, executing and delivering on web software projects a plus.
  • 2+ years experience in e-commerce area (enough to be able to represent his/her POV)
  • Strong writing skills – we do not work with PRDs, so ability to write clear, concise User stories is a requirement.
  • Ability to influence management as well as technical and non-technical team members
  • Experience working on a product launch/release on a large-scale, global web site.
  • Familiarity with Adobe Experience Manager or another CMS is preferred
  • Strategic yet willing to take action. High integrity, diligent, smart.
  • Mobile services background (Smartphone, Tablet; iOS, Android) preferred
  • Growth attitude – unrestrained curiosity and drive in identifying continuous opportunities
  • Managerial experience preferred
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