Accessibility Program Manager

South Jordan, UT, United States
Posted 13 days ago
Main Location
Boston, MA, United States
Open jobs

As our Accessibility Program Manager, you will work closely with stakeholders across the company, both technical and non-technical, to ensure accessibility awareness and compliance. You will train product experience teams on accessibility practices, partner with sales and customer success to inform them on how accessibility factors in to customer experience and you will partner with external vendors to provide documentation of our accessibility compliance.

Who you are:

  • You are a self-starter. You like to understand the expected outcome, get the context, and then work entrepreneurially to get it done.
  • You are passionate about accessibility and inclusive design.
  • You are an amazing communicator and effective influencer. People trust and follow you.
  • You are an adept coordinator who is able to balance competing needs to reach successful outcomes.
  • You are comfortable working with both technical and non technical folks and can communicate effectively in each group.

What you’ll own:

Managing accessibility needs for the business, including identifying, scoping and driving cross-functional site wide improvements

Auditing the experience both on regular cadence and ad hoc as needs arise

Managing third party accessibility vendors

Managing VPATs and versioning

Managing customer relations and calls with top enterprise accounts

Experience you’ll need:

  • Experience managing full life-cycle technical projects or programs of an increasingly large and complex scale in a related industry.
  • Experience with WCAG 2.0, 508 Compliance and ARIA implementation
  • Experience with distributed systems and/or developing large scale web applications
  • Experience with continuous delivery environments
  • Strong communication skills
  • Working across business lines to accomplish collaborative outcomes
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