At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a “T”).
With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we’ve built a no-pressure, no-haggle online car buying experience that our customers time and money.
For more information on Carvana and our mission, sneak a peek at our company introduction video!
WORKING AT CARVANA YOU WILL NOTICE THAT...
You'll need to be a great communicator, a brand ambassador, and possess the know how to get the job done.
We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.
- Manage the safe movement of cars within the department to ensure cars flow through the process while meeting or exceeding set production and quality goals
- Possess the autobody experience necessary to look at a car and accurately assess what type of work it needs
- Train the team to assess the autobody of a car and develop a proper repair plan that meets manufacturer specifications and Carvana standards
- Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle
- Train the team on Standardized Work and 5s methodology, ensuring that effective practices are consistently being implemented on the line
- Implement and train the team to best practices on identifying and completing repairs effectively and efficiently the first time, to minimize rework and delays in production
- Utilize our standard reporting tool IMS to identify and problem solve for misses, issues, and inefficiencies within your line
- Conscientiously work in ways that decrease possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions
- Meet or exceed inventory production goals on a daily, weekly and monthly basis
- Conduct business within Carvana policies and procedures
- Effectively manage the time and attendance of all team members with integrity
- Act ethically, with integrity and in the best interest of the customer and the business at all times
- Portray a positive image of Carvana and set the tone for your team by actively participating in the creation of a positive, professional work environment
- Drive the development of team members through consistent evaluation of team performance and giving thoughtful individualized feedback to each team member on a regular basis
REQUIRED SKILLS AND EXPERIENCE
The qualifying candidate must love helping people and possess the drive to achieve superior customer satisfaction. They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization
- High School Diploma or equivalent is required
- Vocational/Technical degree preferred, but not required
- Experience supervising/managing a team (preferably in a production environment)
- 2+ years of related experience
- Excellent communication and listening skills.
- Attention to detail is required as well as the ability to interact with managers and coworkers in a professional, courteous manner
- Some computer/clerical skills required
- Valid driver's license, and insurable DMV required
The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This job position is designated as a safety sensitive position
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
- Must be able to carry and transport up to 60 pounds up to 20 feet.
- Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
- Requires excellent visual acuity and manual dexterity.
- Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
- Requires frequent driving and some typing.
- Must adhere to regular and predictable attendance.
WHAT YOU CAN EXPECT IN RETURN
- Medical, Dental and Vision benefits
- 401K with company match
- Access to opportunities to expand your skill set and share your knowledge with others
- Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
- Access to an incredibly sharp and innovative leadership team
Hiring is contingent on passing a complete background check and drug screening. CARVANA is a tobacco-free workplace.
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship.