Technology Skills Strategy Consultant

Farmington, UT, United States
Main Location
Boston, MA, United States
Open jobs

The Technology Skills Strategy Consultant - Data possesses an enterprise-level understanding of the skills that are demanded by technology professionals across a variety of industries. In general, this translates to a working knowledge of skills needed to support functional disciplines such as software development, cyber-security, data science and analytics, and information technology. For a given discipline, this individual can distinguish different skill development needs based on targeted job roles and experience levels.

The Technology Skills Strategy Consultant - Data acts as an expert consultant, assisting Pluralsight business customers to achieve their skill development objectives and stay current on the latest technologies and associated methodologies. This is accomplished by assessing corporate technology goals, providing expert guidance and making recommendations that will assist the customer in optimizing the value they recognize from the Pluralsight platform. This also requires a strong ability to manage relationships across internal sales, content and product teams.

What you’ll own:

  • Serving as an expert internally and externally on the resources available through the Pluralsight Technology Learning Platform.
  • Regularly consulting with prospective and existing customers, reinforcing the value Pluralsight provides in building applicable technology skills across all skills levels and disciplines.
  • Conducting discovery sessions with our customers to understand business objectives and create a clear path to success through the effective delivery of Services.
  • Providing specific, in-depth course & strategic implementation recommendations, as requested by Pluralsight customers.
  • Functioning as the escalation point and primary liaison between sales and content leadership. This includes being the first resource to the sales team in answering content-related questions.
  • Defining and reporting on key performance indicators, e.g. customer facing utilization, project hours, performance to SLAs, customer engagement effectiveness, etc.
  • Regularly engage with and support Pluralsight sales teams, via meetings, coaching / mentoring sessions, and ongoing strategic guidance.
  • Identifying training opportunities, product enhancements, and sales collateral that is beneficial to Pluralsight corporate sales goals, and assist in various capacities to produce / implement those new programs, features, and assets.
  • Serving as an input to product marketing to produce and maintain tools and other deliverables to support sales needs (FAQs, competitive comparisons, etc.).
  • Work with content leadership to influence strategic decisions such as author onboarding, course development, and library roadmap.
  • Work with your team to build scalable solutions and enhance existing services.
Qualifications

Experience you’ll need:

  • 3+ years’ experience providing enterprise level consulting in a technology capacity.
  • 3+ years’ experience with Data Analysis, Big Data, Machine Learning, Artificial Intelligence, or Cloud Data skills and technologies.
  • Excellent business acumen with ability to translate complex technical subjects or features into value-based, strategic conversations.
  • Experience with the processes of technical needs assessments, software system analysis, or requirements gathering.
  • Ability to quickly understand true root causes of customer content requests and deliver consultative, executive-level recommendations.
  • Self-starter who is able to effectively time manage, prioritize, produce with autonomy, and provide visibility to key initiatives.
  • Strong operational aptitude balanced by a highly-effective interpersonal skill set.
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