Inside Product Specialist 2- Dell Partner Software Technical Sales

Toronto, Canada
Main Location
Round Rock, TX, United States
Open jobs

Inside Product Specialist II

Dell is hiring and we are looking to grow our Dell Team for Inside Sales Product Specialist (Partner Software Solutions). Position is available in Toronto, Canada.

If you have a strong sales and technical background in building relationships and a true passion for selling and acquiring new accounts to provide best solution for our customers…We would love to hear from you!

Job Description:
• Effectively articulates the value proposition associated with dell’s products and services.
• Recommends business solutions considering customer needs and Dell interests.
• Builds relationships with customers based on knowledge of Dell’s technology, products, and services.
• Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.
• Leverages cross-functional resources to achieve results/meet customer needs.
• Effectively prioritizes multiple demands while ensuring customer needs are met.
• Makes decision based on an appropriate amount of information/data analysis

Overview of Daily Tasks:
• Taking around 5-10 inbound phone calls
• Making around 15-25 outbound calls to acquire and follow up
• Email Management and correspondence

Principal Accountabilities

• Provides product or BU specific expertise.
• Responsible for selling a defined set of products and services.
• May own account sets and/or be called into accounts as opportunities are identified.
• Acts as a technical resource to support the sales organization to meet and/or exceed their objectives.
• Identifies customer needs/requirements, and recommends the appropriate products and solutions.
• Remains up-to-date on new product, technology, and services offerings.
• Stays current on industry and vertical solutions as well.
• Assists in the on-going technical education and development of the broader team.
• Promotes and positions key strategic product and service offerings.

Knowledge, Skills, and Abilities
• Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
• Able to explain technical, industry, and market facts to position Dell as a competitive solution. Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
• Understands the administrative and operational requirements of the job.
• Demonstrates good judgment in analyzing information to make routine decisions.
• Follows up with occasional outbound calls.

• Works under general direction, seeks assistance as needed.
• Completes work in accordance with accepted practices.
• Establishes approaches for completing assignments.
• Independently gathers information.
• Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions.
• Works with team to support achievement of sales goals and deliver on customer services levels.
• Provides direction and instruction to lower level representatives.

Experience and Skills Required
• Bachelors or Associates Degree preferred
• 2+ years of relevant industry experience
• Basic knowledge of the full range of 3rd party software technology, products, and services and is able to identify how these products and services align to customer needs.
• General industry and competitor knowledge.
• Basic customer relationship skills.
• Understands the administrative and operational requirements of the job.
• Demonstrates good judgment in analyzing information to make routine decisions.

Dell offers:
· Opportunity to work with a strong brand at one of the world's largest IT solutions providers
· Dynamic, challenging, international work environment
· A team with a high level of energy, integrity and motivation to win
· Exciting internal career opportunities
· A commitment to diversity and inclusion
· Competitive compensation including bonus plans & a great benefit package
· An individual professional development plan


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Apply now!

Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you need accommodation, please contact your recruiter.

Thank you for your interest in Dell!

Required Skills
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