Sales Development Representative

Dallas, TX, United StatesUnited States(flexible)
Main Location
New York City, NY, United States
Open jobs

Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about helping our customers and partners realize the benefits of DigitalOcean’s cloud infrastructure.

We are looking for an entry-level Sales Development Representative who builds, facilitates and drives new customer acquisition to enable DO to meet its monthly recurring revenue goals (MRR). 

The Sales Development Representative is an individual contributor role reporting directly to the Director of Inside Sales. In this position you will play a critical role in expanding our presence in the market, and converting warm & cold leads into DO acquisition opportunities.  You will work closely with the sales and marketing teams to ensure seamless transition of opportunities once qualified. Like any high performing team, you will be measured by results, in this case the volume and quality of your opportunity identification, tracked through to workload deployment. In summary, you will be the first line of engagement with future DO customers and will have an impact on the success of DO as an organization.  

What You'll Be Doing:

  • Managing a high volume of daily inbound responses from a variety of  marketing sources
  • Managing a high volume of daily outbound emails and calls to identified targeted leads
  • Building and maintaining a prospecting list of potential high value users
  • Creating personalized emails to engage targeted accounts
  • Using Social Selling techniques to expand network and open up new opportunities
  • Processing unqualified inquiries to pre-qualified opportunities
  • Providing exceptional customer service to inbound inquiries
  • Documenting and tracking within a Salesforce CRM system
  • Providing feedback on lead quality and effectiveness of GTM lead generation activities

What We’ll Expect From You:

  • Proven lead generation experience
  • Experience in relationship development and opportunity identification
  • Previous experience in IaaS or PaaS is a plus
  • Ability to clearly understand and articulate solution value propositions
  • Technical aptitude to understand our products
  • Ability to quickly synthesize and put to use new information
  • Experience in SFDC a plus
  • Strong organizational and time management skills
  • Bachelor’s Degree strongly preferred

Why You’ll Like Working for DigitalOcean:

  • We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.
  • We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.
  • We care about you. We offer competitive health, dental, and vision benefits for employees and their dependents, and a monthly gym reimbursement to support your physical health.
  • We invest in your future. We offer competitive compensation and a 401k plan with up to a 4% employer match. We also provide all employees with Kindles and reimbursement for relevant conferences, training, and education.
  • We want you to love where you work. We allow employees to customize their workstations to meet their needs—whether remote or in office.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Department: Customer Success

Want to learn more about our Customer Success team? Clickhere!

Want an inside look into life at DO? Clickhere to hear from our employees!

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