The (Pre-Sales) Solutions Consultant directly interfaces with customers to listen and gather customer requirements for needed services. Working closely with customers and internal teams, the Solutions Consultant develops solutions within current Workiva products to meet customer needs.
The Solutions Consultant is responsible for listening to customer challenges and gathering customer requirements in order to develop consulting services to enable our customers to better leverage current Workiva products.
This role is ideal for candidates coming from an accounting, audit, finance, regulatory reporting background as it is well suited to understand the unique challenge of the Workiva customer.
What You’ll Do
Consults with prospective and existing customers to determine their challenges, requirements and develops solutions with current Workiva products to meet those needs
Collaborates closely with Sales to navigate the customer buying cycle
Creates custom demo solutions for customers and prospective customers to
Provides project and relationship management to larger customers with broader needs
Collects feedback and learnings from custom service engagements to be leveraged in fixed scope services
Directly interfaces with customers and demonstrates complex solutions
Collects feedback from the field and provides it to Product Marketing and Product Development for continuous product elevation
Maintains a strong knowledge of Workiva products through a commitment to ongoing training
4+ years experience in a relevant role (accounting, audit, finance, regulatory reporting or similar)
Fluency in both English and German required
Prior background in accounting, audit, finance, regulatory reporting or similar
Comprehensive understanding of the internal processes of a company’s finance function and processes
Experience in process improvement or management consulting
Experience with business intelligence technologies, databases or data management platforms desired (SAP, Oracle, Workday or similar)
Proven problem-solving skills and business acumen
Excellent client-facing presentation capability
Proven project and time management skills
Ability to thrive in a dynamic, fast-paced environment, successfully multi-tasking and determining priorities to meet deadlines
Strong interpersonal, written and verbal communication skills
Working Conditions & Physical Requirements
Up to 30% travel for regular customer meetings and sales calls
Reliable internet access for any period of time working remotely, not in a Workiva office.
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email firstname.lastname@example.org.