Security Operations Manager - Off Property

Glendale, CA, United States
Full Time
Main Location
Burbank, CA, United States
Open jobs
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

West Coast Security Operations is responsible for the security and safety of cast members, guests and the protection of company assets for all non-theme park locations in all areas of the West Coast of the United States, including Burbank, Glendale and Los Angeles.


Responsibilities :
  • Serve as the first line point of contact for all OTV stations, off property business units and associates and is responsible for physical security standards, processes and tools employed for the West Coast to ensure the personal safety of all employees, staff, guests, intellectual property and other related company assets.
  • Defines and delivers a strategic approach to security and safety services by evaluating threats, assessing risk, then planning and implementing appropriate security requirements for all OTV stations and supported business units and associates.
  • Prepares and delivers comprehensive multi-media presentations to include, physical security assessments complete with recommendations and employee trainings to diverse audiences including senior leadership and employee groups.
  • Establishes and maintains strategic partnerships with external and internal key stakeholders to enable the development and execution of departmental leadership’s vision and directives. Key stakeholders
  • Include CRE, Global Crisis Management & Threat Assessment and Global Security Technology and local Law Enforcement.
  • Works closely with Global Security Technology and CRE team on the design, development and implementation of physical security system initiatives for all off property locations while ascertaining current and future security needs.
  • Collaborate and coordinate with senior members of the Global Security team in the development and execution of key departmental initiatives particularly as they relate to off property business units.
  • Creates and solidifies existing relationships with law enforcement and government official liaisons throughout multiple state and local jurisdictions by actively engaging and partnering on key initiatives and activities.
  • Effectively manages third party vendors either directly contracted or through lease agreements associated with supplemental security services by monitoring contractual obligations and maintaining vendor performance through a consistent scorecard program.
  • In partnership with Global Security Investigations, conduct investigations involving criminal activity and violations of company policies & procedures
  • Responsible for identifying security and safety vulnerabilities and defining objectives in accordance with departmental objectives relating to supported business units; then measuring and reporting on the overall status and progress of those objectives to the respective segment leaders in coordination with key business partners and Global Security leadership.
  • Accomplishes department objectives by establishing action plans, timetables, and outcome measurements; obtaining and allocating resources; reviewing progress; making mid-course corrections.
  • Additional responsibilities as required.


Basic Qualifications :
  • Minimum 10 years experience in positions of increasing responsibility within the security field including 7 years of experience of developing and implementing departmental strategy, visions and directives.
  • Very strong IT skills, with experience with the full suite of Microsoft Office products. Strong leadership and influence skills.
  • Excellent project management, written and interpersonal communication skills, including strategic relationship building.
  • Experience working within diverse environments, including owned and leased properties with various levels of physical security measures.
  • Depth of experience in vendor management through maintaining vendor performance and contractual obligations through creation and analysis of KPI’s.
  • A self-starter who is organized, intuitive and a collaborative problem-solver with the ability to be effective in a dynamic and fast-paced environment.
  • Assimilates and synthesizes information rapidly and recognizes the complexity of issues, challenges assumptions, and has ability to quickly make decisions to address areas of concern.
  • Deals effectively with ambiguity and learns from success and failure.
  • Demonstrates resiliency and sound judgment in dealing with business and corporate challenges.
  • Strong business knowledge and acumen.
  • Ability to travel for domestic projects.
  • Effectively manages integrated change and solves problems.
  • Proven leadership track record managing relationships and ability to collaborate and build relationships with stakeholders across functional and organizational lines.


Preferred Qualifications:
  • CPP Preferred


Required Education :
  • Bachelor’s degree


Preferred Education :
  • Master’s degree


Additional Information :
#DisneySecurity

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