Inside Sales Representative

Scottsdale, AZ, United States
Full Time
Main Location
United States
Open jobs

INSIDE SALES REPRESENTATIVE
Safeguard has been Protecting Arizona families and businesses for over 50 years, we are Arizona's largest locally-operated security provider. Safeguard offers state-of-art products and services our customers demand. These products include but are not limited to: security and fire alarm, video surveillance, access control, energy management, and full home automation. With an A+ Better Business Bureau Ranking, we prove every day that we love being there for and helping our clients. Working together with our clients and protecting what they value most, non-stop, is what we call "Safeguard is with you."

SUMMARY
The Inside Sales Representative is responsible for generating leads, advancing the sales process, closing new business and achieving/assisting in the achievement of opportunity-based sales quotas. The Inside Sales Representative will conduct research to identify leads and reach business targets through telephone, email, and in person. This individual will also actively participate in the planning and execution of company marketing activities providing vital input based on his/her interactions with prospects.

JOB DUTIES

  • Answer inbound sales calls – to close sale and schedule install or schedule consult for Outside Sales Rep.
  • Overcome objections of prospective customers
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
  • Penetrate all targeted accounts and radiate sales from within client base
  • Collaborate with appropriate team members to determine necessary strategic sales approaches
  • Create and deliver qualified opportunities to other team members
  • Maintain and expand the company’s database of prospects
  • Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.
  • Set up and deliver sales presentations, product/service demonstrations, and other sales actions
  • Assist in creating RFP responses to potential clients
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events
  • Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell
  • Handle inbound, unsolicited prospect calls and convert into sales
  • Enter new customer data and update changes to existing accounts in the corporate database
  • Attend periodic sales training where applicable
  • Appropriately communicate brand identity and corporate position

REQUIREMENTS

  • University or college degree a plus
  • Two to three years of direct work experience in a sales or telesales capacity
  • Demonstrated ability to convert prospects and close deals and achieve sales quotas
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
  • Success in qualifying opportunities involving multiple key decision makers
  • Strong knowledge of sales principles, methods, practices, and techniques
  • Strong problem identification and objections resolution skills
  • Able to build and maintain lasting relationships with customers
  • Exceptional verbal communication and presentation skills
  • Excellent listening skills
  • Strong written communication skills
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to perform basic calculations and mathematical figures
  • Ability to occasionally travel and attend sales events or exhibits
  • Ability to work individually and as part of a team
  • High level of integrity and work ethic
  • Experience with customer relationship management software
  • Some travel may be required
  • Overtime as required

#SAFE

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