Job Details
What you will do for Siemens Smart Infrastructure:
This position performs commercial fire alarm system service and maintenance. You will ensure that components are inspected, tested, operated, and maintained according to the operational requirements of the customer. The right candidate will work well with others, take ownership, be a team player, and act with integrity. This position acts as a mentor and provides on-the-job training to lower-level technicians.
Responsibilities:
- Commission systems, including loading software programs and implementing modifications.
- Document commissioning details; communicate deficiencies and progress.
- Conduct testing and inspection of systems under maintenance agreement.
- Respond to and complete system troubleshooting and repairs.
- Identify code and non-conformance issues.
- Quote small repair jobs, and provide detailed parts and labor requirements to estimators and sales personnel for large repair projects.
- Plan work with mentor, Lead Technician, and Team Leader.
- Report on activities completed, deferred, or requiring further action or material.
- Create detailed test and inspection reports based on code requirements and customer needs.
- Submit accurate time and expense logs.
- Work overtime when needed.
- Adhere to local, corporate, and OSHA safety policies and procedures.
Qualifications for Senior Service Technician:
- High school diploma or state-recognized GED; Associate degree in electronics or related field preferred
- Experience in the installation and maintenance of fire safety products; 3+ years preferred
- NICET Fire Alarm Certification Level 2
- Ability to read and understand design and construction documents
- Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions
- Must be able to differentiate types/colors of wire
- Must be able to use hand tools, laptop, email, smartphone, and tablet
- Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted
- Ability to work in a team environment providing dedicated support to our customers
- Proficient in Microsoft Office (Word, Excel & Outlook)
- Good verbal and written communication skills in English
- Must have excellent customer-facing and customer service skills
- Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization
- Must be 21 years of age and possess a valid driver's license with limited violations
Qualifications for Lead Service Technician:
- High school diploma or state-recognized GED; Associate degree in electronics or related field preferred
- Experience in the installation and maintenance of fire safety products; 5+ years preferred
- NICET Fire Alarm Certification Level 3
- Ability to read and understand design and construction documents
- Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions
- Must be able to differentiate types/colors of wire
- Must be able to use hand tools, laptop, email, smartphone, and tablet
- Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted
- Ability to work in a team environment providing dedicated support to our customers
- Proficient in Microsoft Office (Word, Excel & Outlook)
- Good verbal and written communication skills in English
- Must have excellent customer-facing and customer service skills
- Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization
- Must be 21 years of age and possess a valid driver's license with limited violations
Benefits:
- Competitive salary based on qualifications
- Health, dental, and vision plans with options
- Matching 401(k)
- Competitive paid time off plan, holidays, and floating holidays
- Paid parental leave
- Company cell phone and laptop
- Extensive product training and professional career development
- Education and tuition reimbursement programs available
- Overtime, on-call pay, and company uniform and vehicle for eligible positions
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Organization: Smart Infrastructure
Company: Siemens Industry, Inc.
Experience Level: Experienced Professional
Full / Part time: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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