Director - Service Architecture and Planning

Round Rock, TX, United States
Posted 24 days ago
Main Location
Hopkinton, MA, United States
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Director, Technology Services Business Architecture and Planning

Round Rock,TX

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself in our Round Rock,TX office

As the Director in the Dell Technology Services Business Architecture and Planning team, your role will be to oversee the formation and planning of our overall Services technology strategy.  This will require a deep understanding of both the business strategy and technology that supports Services.  The successful candidate pulls together many disparate business units across Dell to form a cohesive approach to executing against our most critical 5-year business objectives as well as wield significant influence in developing the overall 5-year strategic plan. This is a fun, fast-paced position that exercises significant influence across the Global business in order to accelerate achievement of our business strategy.


  • Influences the strategic and long-term focus and provides authoritative advice to top executives on questions of Architecture and Technology Strategy.
  • Provides leadership and direction to a team of Business Architects, Product Managers and Program Managers.
  • Establishes annual operational objectives for IT roadmap and investment portfolios and plans for long-term impact of strategies and business architecture.
  • Leads teams to diagnose and resolves ambiguous problems.
  • Leads rigorous process and service improvement programs.
  • Presents to multiple executive customers.
  • Partners with cross-functional stakeholders and leaders.


  • 12+ years of relevant experience or equivalent combination of education and work experience.
  • 8+ years managerial/leadership experience.
  • MBA or other equivalent technical Master’s degree preferred.
  • Expert ability to lead multiple large project teams simultaneously.
  • Expert ability to make complex decisions.

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Learn more about Diversity and Inclusion at Dell here.

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