Software Asset Management Analyst

Gurgaon, India
Posted 23 days ago
Main Location
United States
Open jobs
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The Role
This position requires knowledge of software licensing terms and conditions and data analysis skills with the ability to reconcile installed software data with license entitlement data.  Some of the work will be analytical, unscripted, and involve researching technical documentation as well as contractual licensing terms and conditions, and being able to translate those terms and conditions into technical constraints used by the license reconciliation system.  The role will also be responsible for entering license entitlement records into the SAM repository, will be the first point of contact for software license requests, daily management of the SAM tool and SAM specific ticket/request queues, ensuring Proof of Entitlement documentation is obtained and properly stored for all license entitlements, producing and distributing SAM reports, pre-acquisition activities, and monitoring contract and maintenance expiration dates to ensure license renewals are not missed.  This position partners with other IT departments and finance leads to reconcile measured software deployments to license and maintenance entitlements, and ensure all accounting, regulatory, corporate and legal requirements are met and followed for IT software assets. 


The Impact
S&P Global is transforming their IT Asset Management program with a focus on Software Asset Management in order to ensure license compliance is adhered to and annual licensing expenses are optimized, which will result in cost savings for the company. 

The Career Opportunity
This role will have the opportunity to be creative and help shape a new program within S&P Global.  The individual who fills this role will become an expert on the ServiceNow Software Asset Module, which was recently revised with significant gains in functionality and automation potential, and also become a software licensing subject matter expert.  This role will work on a variety of tasks and projects as directed by the IT Asset Manager.

The Team / the Business
The team, through its deep expertise in software licensing, fosters knowledge sharing and collaboration that results in a unified group strategy.  Each of our team members is committed to making a genuine impact with the work that we do.  We play a vital role in protecting S&P Global from software vendor audits, compliance and regulatory risks, and over spending on software licenses.  The team will adopt Agile methodologies and adapt those methods to fit the needs and structure of the team.

Required Skills

  • Experience in Software License Management, Software Audit, Software Procurement, or related field
  • Strong data analysis skills and experience working with relational database technologies
  • Experience working with various software inventory discovery tools/data such as SCCM, IBM BigFix Inventory, ServiceNow Discovery
  • Ability to interpret complex legal and software licensing terms and conditions
  • Research skills and the ability to work independently without detailed work instructions
  • Familiarity with IAITAM Best Practice Library or ITIL v3 Asset and Configuration Management process areas a plus


Our Hiring Manager Says

If you are an experienced Software Asset Management professional, who is passionate about driving IAITAM Best Practice development; data analysis; process integration; and optimizing the software license portfolio at S&P Global; this is an excellent opportunity.  I am looking for someone with a diverse combination of technical and business skills that include: process development, data analysis, technical research, data quality activities, software license reconciliation for top software publishers, KPI and report development, and maintaining accurate data within the Software Asset Management platform used by S&P Global.


  • Analyze large sets of disparate data related to software installation, hardware configuration, procurement, financial, and license entitlement.
  • Participates in audit readiness processes to ensure we are managing license compliance risks.
  • Maintains proper implementation of Software Asset management discovery tools, policies, processes, and procedures for effective asset management.
  • Builds strong working relationships with other IT departments, including but not limited to, Support & Services, IT Procurement, IT Architecture Group, and Technology Services Groups to ensure software discovery and reporting meets requirements.
  • Recommends process improvement and automation opportunities.
  • Researches technology and licensing trends for potential impact on license compliance at S&P Global.
  • Participates in vendor audit activities and responds in accordance with S&P Global policies and procedures.
  • Performs pre-acquisition tasks related to software install/license purchase requests
  • Manages and works software request tickets within the SAM repository
  • Enters license entitlement records into the SAM repository
  • Ensures Proof of Entitlement documentation is properly recorded and stored within the SAM repository.


  • Bachelor's degree in Finance, Legal, Computer Science, Information Systems or Business is required
  • 2+ years of experience  as a Software Asset Manager, Software License Auditor, IT Procurement, or related field is required
  • 2+ years of experience analyzing data and utilizing data analysis tools and techniques
  • Ability to collaborate with business and technology teams
  • Experience working with software inventory discovery data and license entitlement data
  • Experience interpreting complex legal, financial, and technical software licensing terms and conditions and contracts
  • Experience working within the ServiceNow platform a plus

About S&P Global
At S&P Global, we don’t give you intelligence—we give you essential intelligence. The essential intelligence you need to make decisions with conviction. Together, the divisions of S&P Global -- including S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices, and S&P Global Platts -- are the foremost providers of essential intelligence for the capital and commodities markets.
Whether it's analyzing data, innovating technology, or developing market insights, we're always looking for intellectually curious, progressive and passionate thinkers to join our team. With over 20,000 employees working across 95 offices around the globe, the diverse and vibrant community at S&P Global is unlike one you’ll find anywhere else.

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