Business Program Manager

Bellevue, WA, United States

Do you love a challenge?  Are you someone who thrives when creating clarity out of chaos?  Are you an expert orchestrator, thriving in ambiguous situations?  Can you lead without authority and influence without using your own resources as the only lever?

The Senior Business Program Manager role will be responsible for leading the definition of new approaches to our Commercial Marketing strategy and is responsible to work across the WW Commercial Business, BG’s and Marketing teams to optimize and modernize the processes and tools supporting Sales and Marketing. This person will manage a diverse set of stakeholder relationships across Corporate Marketing teams and local marketers in the field and be expected to deeply understand Microsoft’s go-to-market processes across Sales, Marketing, and Partner.  You will be responsible for representing field marketing in a number of workstreams aimed at building new connected sales and marketing operating models and be expected to both enroll field teams into a new way of thinking and operating, while incorporating the right set of feedback into design decisions.  A great candidate will have excellent communication skills and be able to build support and alignment across organizations and functions within the company. 


Core responsibilities include:

  • Lead cross company marketing transformation initiatives and define business cases for next generation marketing motions
  • Work across BG, Commercial & Field marketing teams to evolve our commercial marketing roles and processes, balancing programmatic scale delivered from the core and personalized depth executed in the field.
  • Evolve the field marketing organizational blueprint and standardize field marketing execution to align with our commercial marketing strategy.
  • Work with functions in sales, partner, and marketing to define and establish workflows (e.g. campaign personalization and execution, lead hand-offs, roles and responsibilities)
  • Build and deliver readiness materials for Sales and Marketing roles in the field, including Playbooks, execution workflows, role definitions, and virtual and in-person training.
  • Evangelize business insights and places where intelligence can be captured and leveraged for increased impact
  • Clearly define roles and responsibilities across multiple teams in a fast-changing landscape

Influence Sales and Marketing planning, goal setting, and execution


Required skills include:

  • Adaptability – Remains resilient and constructive when faced with change.  Able to shift approaches when situations change.
  • Customer focus – Considers customer needs and reactions when evaluating effort and trade-off decisions.
  • Drive for results – Builds plans that consider potential obstacles and immediate and long-term consequences.  Willing to take risks and create short-term wins when perfect solutions are not possible.
  • Communication – Communicates with individuals from other teams and  organizations.  Listens carefully to how they perceive mutual issues or opportunities.  Identifies areas to partner on cross-group initiatives to achieve joint or complimentary goals.
  • Influence for impact – Demonstrates openness and acceptance to others' ideas. Adapts his or her style to most effectively engage and influence the target audience with clarity and persuasiveness. Understands unstated or less obvious reasons for others' concerns, behavior, and perspectives.  Influences senior leaders.
  • Planning, Organizing, and Executing – Lead complex projects across multiple organizations.  Orchestrates plan completion across disciplines and stakeholder groups


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.


Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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