Product Specialist, Google Customer Solutions (English, Cantonese, Mandarin)

Full Time
Main Location
Mountain View, CA, United States
Open jobs

For immediate consideration, please send a text (ASCII), HTML, PDF or DOC version of your resume in English to

Important: The subject field of your email must include Product Specialist, Google Customer Solutions (English, Cantonese, Mandarin) - Hong Kong.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in digital marketing with platforms, agencies and partners.
  • Experience in delivering product marketing presentations.
  • Ability to speak and write in English, Cantonese and Mandarin fluently and idiomatically.

Preferred qualifications:

  • In-depth understanding of the performance advertising landscape in the market.
  • Familiarity with Hong Kong domestic and export business environment.
  • Ability to form arguments and influence stakeholders toward strategic initiatives.
  • Ability to converse across marketing specialists and Chief Experience Officers in client organizations.
  • Excellent analytical, communication and project leadership skills.
About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Greater China is one of the fastest growing advertising and digital advertising regions. Within this exciting environment, it’s our team’s responsibility to advocate to everyone — advertisers, partners and our colleagues — what Google can provide to make advertisers more successful and ensure that happens. As a Product Specialist for Hong Kong, you'll work within our Product Sales Activation (PSA) organization. You will focus on Hong Kong's domestic and re-export businesses. You'll also work with a diverse group of internal/external stakeholders, who represent new and existing mid-segment and agency customers. As a Product Specialist, you will develop a meaningful perspective on our priorities and how to achieve them. You will influence internal stakeholders and external clients to adopt and support these initiatives through effective communication and influencing skills.

  • Own and define the performance solutions roadmap (automation, search and display) for the Hong Kong market and partner with Sales teams to influence accounts and achieve in-market business growth objectives.
  • Present Google products with structure, best practice case studies, demonstrations and convincing supporting data.
  • Make Google’s global product strategy locally relevant and influence global product roadmap. Provide regular product updates and insights to our teams and partners.
  • Stay informed of internal and external product news and advertising market trends that would impact our success.
  • Engage regularly with clients and agency partners together with our front-line teams to assist in promoting new products and stay attuned to their challenges and needs. Identify “problem areas” in the performance business.
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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Product Specialist, Google Customer Solutions (English, Cantonese, Mandarin)
Google LLC