As a Senior Software Quality Engineer, you will work with a talented group of developers to enhance task mining and intelligent automation products.

What you get to do in this role:   

• Create and maintain test plans, test cases and relevant documentation
• Perform functional and non-functional testing and assist the development team in refining stories with "testability" in mind
• Work with development and product teams to design the test strategy, including plans for load, performance and scalability testing
• Develop and enhance automation for testing APIs, distributed cloud systems, as well as native clients
• Report on quality metrics such as test coverage and defect clustering/distribution across product components
• Support the engineering team in debuging/troubleshoosting issues and help with investigating potential customer cases

To be successful in this role you have:

• 6+ years professional experience in Quality Assurance and/or application development
• Very good knowledge of Linux/MacOS systems
• Good understanding of Docker & Kubernetes
• Good knowledge of .NET/C# & Java (Python, Go are a plus)
• Previous experience with CI/CD pipelines, Jenkins, YAML and similar
• Experience with test automation tools: Selenium, Playwright, Cypress
• REST API testing & Postman experience
• Hands-on experience with Load/Performance/Scalability testing
• ISTQB certified
• Experience driving cross-team technical discussions with an understanding of SDLC concepts
• Very good proficiency in English; Czech knowledge is a plus

What you can expect from us: 

At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our customers. We stay hungry and humble and focus on creating belonging. Sustainability, inclusivity, and diversity are key focus areas within our business framework so that we have transparency, equity, and accountability to deliver meaningful, measurable change. With our vision and dedication for a better future already underway. Join us on this journey! 

In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, we provide resources to help you and your loved ones be well. From benefits plans and programs, to mental health resources that offer coaching and 24/7 support, to family support resources and parental leave programs – we want to help you take care of yourself and your loved ones. Below is a glimpse into even more of our offerings or click here for a full list: 

• Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most. 

• Good working culture to support the balance you need in both work and life. 

• Parental leave programs. 

• Childcare and caregiving benefits. 

• A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program. 

• A global, cross-functional mentoring program. 

• We also have team building activities, various employee belonging groups, volunteering, and community outreach programs. 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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