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Global Talent Acquisition is looking for a TA Partner to join our team, and lead recruiting priorities and end to end recruitment service delivery. The Lead will be responsible for executing the end-to-end hiring process, while ensuring outstanding Candidate and Hiring Leader experience. They will source, screen, assess, interview, and lead the offer process in order to acquire the best quality candidates effectively and efficiently. They will ensure the team is efficiently presenting high quality candidates. They will be talent champion who can actively stay connected to pipeline of candidates, maintain long-term candidate relationships, and energetically discuss the career opportunities within American Express.

Being close to the marketplace through benchmarking and networking, this person will analyze both recruitment and business trends to provide the best solutions in finding top talent. Market insights will allow this person to make recommendations on staffing processes, industry practices, building talent pipelines and sourcing prospects. This person will strengthen relationship with business leaders by being proactive in recruiting in key areas of our business and driving top diverse talent into hires.

Function Description:

The Colleague Experience Group (CEG), formerly known as Human Resources, seeks to provide a great colleague experience every day. The Global Talent Acquisition function is going through a strategic recruitment transformation, deploying robotics & process automation tools and modernizing recruitment infrastructure to focus on talent priorities and improve end-to-end process experience.

Global Talent Acquisition is looking for a Recruitment & Sourcing Specialist to join our team, and lead recruiting priorities and end to end recruitment service delivery. The Recruitment & Sourcing Specialist will be required to execute the end-to-end hiring process, while ensuring outstanding Candidate and Hiring Leader experience. They will source, screen, assess, interview, and handle the offer process in order to acquire the best quality candidates effectively. They will be talent champion who can actively stay connected to pipeline of candidates, maintain long-term candidate relationships, and energetically discuss the career opportunities within American Express.

Being close to the marketplace through benchmarking and networking, the Specialist will analyze both recruitment and business trends to provide the best solutions in finding top talent. Market insights will allow this person to make recommendations on staffing processes, industry practices, building talent pipelines and sourcing prospects. 

Key Responsibilities:

• Execute end to end recruitment activities; job posting, talent sourcing, prescreening, assessment, interview, offer management and onboarding process activities for the assigned hiring requisition workbench, ensuring outstanding candidate experience

• Handle business relationship, drive the recruitment processes, which includes talent branding, sourcing strategies, selection process, candidate experience, data management and all the related responsibilities

• Understand hiring leaders’ needs and deliver value by crafting best solutions for them

• Deploy sourcing strategies and talent pipelining for niche hiring across all levels to source top talent through social media, job boards, Internet sourcing, and Employee Referral Program & Internal job posts

• Build proactive talent pipeline for critical upcoming positions

• Collaborate with the Recruitment Operations team to ensure process compliance, risk management to deliver a more coordinated and seamless approach to recruitment service delivery

• Collaborate with other team members to gain insight into business talent needs and stays current on regional standard methodologies and issues

• Provide insights to Hiring Leaders regarding available skills / talent in the market/Competition and salary offers

• Ensure ATS information is up to date and aligned with regional regulations

• Partner with Colleague Experience Group (HR) Operations to ensure alignment and delivery for cross-functional initiatives and successful day-to-day Global Recruiting delivery

• Driven to contribute for success of broader GTA priorities which may include but not be limited to; participation in industry events, travel within and outside primary work location for campus or any other recruitment activities and recommending data insight backed strategies for establishing stronger business unit partnership            

Minimum Qualifications:

• Minimum Bachelor’s degree or equivalent

• 2.5 years+ of experience in talent acquisition, with exposure to different facets of the domain like Delivery, Co-ordination, Process Excellence etc., in an agile environment preferably in a large-scale multinational organization
• Prior experience in developing and maintaining healthy relationships with hiring managers including HR contact

• Ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues.

• Prior experience in Taleo ATS and other new world recruitment tools, technologies and platforms to improve process efficiencies

• In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights

• Prior experience of interviewing skills; strong command of assessment and selection methodologies, instruments, and processes

• Worked in a team that emphasized group contributions

• Ability to build and sustain trust while demonstrating partnerships across levels

• Ability to work on multiple tasks, perform under pressure and defined timelines

• Ability to interact with people at all levels of an organization and to develop strong client relationships

Preferred Qualifications:

• Excellent communication, collaboration, influencing, and problem-solving skills

• Driving of process optimization and continuous improvement (e.g. onboarding)

• Strategic outlook and ability to lead change and innovation

• Strong influencing skills and ability to work across multiple levels of an organization

• Ability to make logical decisions in a sophisticated environment

• Able to adapt own approach and style to the situation

• Coachable Team Member          

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 

• Bonus incentives 

• Support for financial-well-being and retirement 

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

• Generous paid parental leave policies (depending on your location) 

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

• Free and confidential counseling support through our Healthy Minds program 

• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.