Grade Level (for internal use):

The Role:

Developer - ServiceNow

The Team:  

S&P’s Workplace Services team is responsible for the maintenance and management of the service management platform. You will be part of the high energetic team that is very optimistic, continuously improving and delivering value to the business. 

The Impact:

S&P’s Workplace Services team is committed to providing S&Ps employees with a transformational working environment. As a member of the Workplace Services team you will have the opportunity to have an impact across the entirety of S&P global in modernizing the way we work.

What’s in it for you:

We see this position as evolving over time with the candidate driving new opportunities to expand the services and capabilities of the team. The future is entirely up to us to define and create. In the near term, the candidate will work with business teams to support and mature multiple key ITSM processes as well as work with the business to identify and develop transformative opportunities both for the platform and for how we work.

Responsibilities:

• Playing a key role within our ServiceNow development team

• Providing sound/scalable development/configuration recommendations that meet business requirements

• Driving and supporting automated processes within ServiceNow to facilitate efficient business processes

• Working within Agile methodologies

• Integrating with and supporting the QA automation team’s activities

• Partnering with our UX team to drive improvements to the overall user-experience – UI, processes, and information architecture

• Keeping abreast with developments in the ServiceNow platform and best practices

• Creating resilient processes and applications that are dependent upon external APIs

• Writing and evaluating technical and functional requirements

• Expertise in Client Scripts Development

• Advanced Business Rules Implementation

• Script Includes Proficiency

• Workflow and Flow Designer Solutions

What We’re Looking For:

• Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience

• 3 to 6 years’ experience in ServiceNow configuration, development, and management

• Hands-on Experience launching and managing multiple ITSM services

• Demonstrable experience piloting and driving new modules and functionality

• Strong Servicenow development and scripting skills

• Strong JavaScript capabilities

• Demonstrable experience in scoped application development

• Experience using the ServiceNow Glide JavaScript libraries.

• Experience with custom layouts using Angular

• Ability to take initiative without explicit direction

• Strong interpersonal skills with the ability to work effectively in a cross-functional and multi-national team across multiple time zones.

Nice to Haves:

• CSA, CAD, ITSM, ITIL, HRSD and/or ServiceNow certifications

• Experience with Servicenow upgrades

• Consulting background

Grade: 9

Location: Hyderabad

Shift Time: 12 to 9 PM IST

Hybrid Model: twice a week work from office.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.