Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture.  We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade.  We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges.  We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning. 

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace.  We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry. 

Job Purpose:

Margin & Collateral Optimization Operations is part of Markets Operations and helps mitigate credit risk and comply with regulatory requirements through the completion of core responsibilities that include: (i) margin calls processing to ensure successful receipt and/or payment of agreed and eligible collateral, (ii) collateral optimization, (iii) resolution and escalation of exceptions (fails/cash breaks/margin disputes, etc) and (iv) regulatory compliance through collecting/posting of eligible collateral, completing portfolio reconciliations and providing client valuations.

Margin Operations plays a significant role in supporting both internal and external clients throughout the end-to-end margin process and covers the following products: (i) OTC Derivatives, (ii) Futures/Clearing, (iii) Fixed Income Finance (Repo/TBA), (iv) Prime Broker and (v) Cross Product Margining.  Interaction and collaboration with Front Office (Sales and Trading), Credit Risk, Finance, Legal and Compliance is required as part of the daily margining process.

Margin Operations also plays a role in ensuring it is continuously trying to maintain and improve its controls and processes, while ensuring it remains compliant with new regulations as they arise and executing its transformation strategy. The team works closely with internal Transformation and Technology teams when required to work on such deliverables.

• This is an exciting opportunity to get directly contribute to Citi’s ongoing transformation agenda, through the channel of the Markets Margin & Collateral Optimization Operations business development component of this agenda.

• This is an Assistant Vice President (AVP) role within the Markets Operations Organisation, in the Margin & Collateral Optimization Operations team where you will sit in the newly formed Margin & Collateral Optimization Business Development team. This is a great opportunity to join a new pillar of the Margin organization, focused on attracting individuals with a continuous improvement mindset and aptitude for problem solving, and be part of the team’s expansion over time.

• The purpose of this role is to increase the Margin & Collateral Optimization Business Development teams capability to design quality ideas to improve existing processes, play a key role in developing and executing against our Target Operating Model, as well as act as a SME/quality control on new projects or regulations requiring our consideration and our Margin technology team. There is a strong focus on obtaining clear benefits and requirements to allow for effective prioritization. You will play a key role in helping shape the prioritization of the Margin & Collateral Optimization Operations senior management agenda and Margin Technology book of work.

• You will develop a broad and detailed understanding of the Organization’s landscape, culture, processes, and Technology.

Risk Management:

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Accountable for integrity of process, operations, and end results. Implements a successful risk/control environment related to collateral and/or margin processes.

People & Inclusion Agenda:

• Promoting a culture of continuous improvement and cultivating a robust service and control environment

• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel.

Organisational Transformation:

• Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation

• Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization

• Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow, and other innovative re-engineering technique.

Qualifications and Skills:

• BS/BA degree (US) or equivalent work experience preferred.

• We’re seeking motivated individuals with at least 4 years work experience, preferably with experience working in a bank or a role where you have had to be analytical, process oriented and had to deliver change.

• At least basic experience and knowledge of Margin/Collateral Management operational functions.

• Experience participating in delivery of change programs in some capacity and demonstrating business analysis and requirement writing skills.

• Excellent verbal, written and presentation skills, with the ability to interact with stakeholders of different levels of seniority and from different areas of firm – candidate will have support to develop under the Margin & Collateral Optimization Business Development team leads.

• Motivation and intellectual curiosity to learn about the full ‘front-to-back’ process and related teams’ overtime to be more effective, rather than just thinking ‘inside the box’ of your direct function.

• Requires analytical skills to filter, prioritize and validate potentially complex material from multiple sources.

• Presents data and analyzes/validates to develop valued added solutions to increase productivity and efficiencies, mostly but not limited to, collateral and margin.

• Ability to build relationships.

• Energetic, flexible, collaborative, and proactive; ideally with a leadership mindset

• Strong risk management and control mindset

• In time, ability to establish and build trust with professionals throughout the business as a leader, advisor, and business partner to the organization with a clear client orientation.

• Ability to conceptualize aspects of the organization’s model and its future development.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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