Manager 2, Cybersecurity Engineer and Operations

Main Location
Round Rock, TX, United States
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Manager 2, Cybersecurity Engineer and Operations

Round Rock, TX; Hopkinton, MA or Remote

The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career. 

Dell is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek men and women who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our Clients' success.

We are currently seeking a Manager 2 in Authentication and Vaulting to join our global team. The ideal candidate will be adaptable and fast-moving, with the ability to independently lead projects in addition to being responsible for daily activities that ensure the overall health of the organization from an administrative and staff management perspective.

Key Responsibilities

Managing a technical infrastructure team responsible for large/complex infrastructure projects and engagements (including maintenance & support) with a focus on authentication-based technologies such as Directory Services, Single-Sign on and Multi-Factor authentication.

  • Manage a team of technical resources.
  • Accountable for all people-management activities for subordinate staff and responsible for establishing goals and objectives for the department.
  • Regularly interacts with senior leadership and customers.
  • Participate in change management quorums & help plan implementation of major change efforts.
  • Work cross-functionally with other leads in IT or business functions to meet project milestones and service levels.
  • Drive corporate programs and ensures deadlines are met while also ensuring that security goals and initiatives are successfully implemented.
  • Handle customer escalations and ensure best possible outcomes are achieved.
  • Develops complex solutions to business problems or customer engagements through in-depth analysis, coordination and negotiation with key decision makers.
  • Initiating new or revised departmental procedures, programs and initiatives.
  • Develops mutually beneficial strategic alliances with customers.
  • Influences a broad spectrum of stakeholders toward achieving business goals.
  • Communicates security risks and solutions to business partners and technology teams across the organization
  • Research, design, and advocate new technologies, standards, or methodologies that will strengthen our security posture, reduce our risk exposure, and improve our overall user experience
  • Review and update authentication and authorization polices, standards and procedures to raise the maturity of the program
  • Guide subject matter experts with technical decisions that align with Dell strategic objectives

Requirements

  • A degree in Information Technology, Information Security or related major; or 8 years of direct experience in the field of cybersecurity.
  • Excellent communication skills
  • Experience in managing an infrastructure team
  • Knowledge of authentication and access management technologies
  • General understanding of Cybersecurity technologies
  • Understands what escalations are, and how to deal with them
  • Understands change management & Service management best practices with experience supporting global customers
  • CISSP or similar certification is a plus.

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

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Manager 2, Cybersecurity Engineer and Operations
Dell Technologies