Senior Corporate Applications Engineer - Office365

Main Location
Arlington, VA, United States
Open jobs

Our purpose is to serve the nation with the single most trusted and capable health information network, built to increase patient safety, lower costs and ensure quality care. 

What You’re Like

You have a relentless desire to get stuff done. A true champion of the collective objective, you’re energized by applying your expertise with a group of talented people to achieve something important, together. You’re curious and passionate about new technologies and cutting-edge innovation, and you enjoy pulling together complex pieces of a puzzle to deliver a powerful and meaningful end-product. You’re a translator between people and teams that don’t use the same lingo. You don’t settle for short-term gratification—you’re into long-haul, incremental efforts that require endurance, patience and next-level collaboration.

What We’re Like

Surescripts Network Technology and Operations (NT&O) is comprised of smart people who love to work towards a common goal, often delivering an innovative, industry-leading solution to the healthcare marketplace. We pride ourselves on quality work that’s grounded in complete transparency and accountability. When a project goes off the rails—and they do from time to time—we rally around each other to fix it and move on. While our gratification is often the result of a months-long effort, we never tire of delivering a huge result that has an exponentially positive impact on the healthcare system—whether it’s quality, cost or patient safety.

OK, But Here’s What It’s Really Like

Working at Surescripts NT&O, your thinking cap will always be on. You’ll be challenged to make sure that disparate, cross-functional pieces come together to create a desired result. You might swarm around some work if you think a milestone is about to be missed. You’ll work to quickly understand diverse technologies, and establish and maintain relationships with groups who see and talk about things differently..

Job Summary

The Senior Corporate Applications Engineer positions ensures the stable operation of Surescripts’ Corporate application services. This includes installing, configuring, and maintaining all software solutions. They will also work to develop processes and be involved in strategic planning for the team. This person will also serve as an escalation contact for desktop support to resolve end user issues with corporate services and software.

  • Develop short- and long-term strategic plans to make certain technical solutions meet existing and future requirements. This includes reviewing new and existing products/services.  Provide input to the annual budget process.
  • Develop, document, and implement best practices for the Corporate Applications group.
  • Configure, maintain, and troubleshoot corporate software solutions used across the enterprise in use locally and within public clouds.
  • Maintain documentation related to systems and services.
  • Support existing Office 365 cloud configuration and continue to lead the build out associated technologies.
  • Practice asset management, including maintenance of component inventory and related documentation.
  • Administer user accounts, security groups, distribution groups, service accounts, and other directory objects according to role-based access control for permissions.
  • Manage user accounts, permissions, email, antivirus, and antispam.
  • Provide escalated, emergency, and supplementary support for Desktop Support Analysts.
  • Document problems and resolutions to build a knowledge base.
  • Attend training seminars, conferences and trade shows to broaden skillsets.

QualificationsBasic Requirements:
  • Bachelor degree in IT, computer science, information sciences or related field or equivalent
  • 5+ years of related experience supporting corporate back-office applications
  • Experience managing Office 365 applications including AzureAD, Exchange Online, Teams, Conditional Access, and Intune.
  • PowerShell scripting against Microsoft systems such as AD, Azure, Office365, Exchange, Windows 10
  • Working knowledge of Group Policy and other configuration management tools
  • Working technical knowledge and troubleshooting experience of workstation, server, and mobile operating systems, including Windows 10, Server 2016/2019, iOS, Android
  • Experience and thorough knowledge of LAN/WAN Concepts: Routers, Switches, VPN, Multifactor authentication, DNS, DHCP, Firewalls
  • Experience with ServiceNow or other Helpdesk ticketing solutions.

Preferred Qualifications:
  • Basic SharePoint administration
  • Knowledge of applicable data privacy practices and laws, HIPPA
  • Experience with eDiscovery such as those available in Office365
  • Knowledge of Mac OS X
  • ITIL methodologies
  • Experience in HTML, Web authoring, and related technology
  • SQL Programming and Relational Databases

Keywords: Office365, O365, Intune, Conditional Access, Mobile, SharePoint, Back-office, Cloud

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel (sometimes extensively), communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.

Surescripts participates in E-Verify.

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Senior Corporate Applications Engineer - Office365
Surescripts, LLC