Lyuboslav Voynov* is the Hiring Lead you`ll talk to when it comes to more details about the role, environment of work and career perspectives. He describes the role as follows:

This role is part of the Business Domain “Marketplace Delivery”, within SoftwareOne`s global internal IT department. Related applications are the ERP system Microsoft Business Central and satellite applications like the Procurement Portal and Product Hub.

About the Daily Doing: 

The team, "RTS Marketplace Delivery," supports applications, conducts trainings, assists in rollouts, and ensures system reliability. In this specific role, you will also support our Academic platform, ACADCLOUD, improving user experience. This platform support requires good German skills. You will be the interface to end-users and peers, translating their needs into solutions.

Key Responsibilities:

• Handle global request and incident processes.
• Design, test, and rollout new features.
• Train users and inhouse customers.
• Support applications and conduct user enablement.
• Assist in rollouts and transitions.
• Collaborate with multi-functional teams.

* for more information about Lyuboslav, his leadership style and what drives him please have a look to his LinkedIn profile: https://www.linkedin.com/in/lyuboslav-voynov-700a6025/