Chief Architect

NY, United States

The Infrastructure Operation team at Lifion by ADP is looking for a Chief Architect to lead the team in charge of 24x7 operations, based in Chennai (India). This is an exciting technical leadership position in charge of the availability and reliability of all production and development environments.

This leader, and his/her team, will be responsible for designing and automating processes, building tools, and exposing operable interfaces with the goal to handle operational growth of the Lifion platform.

  • Manage the 24x7 Operations team during their on-call schedule
  • Monitor application, systems and infrastructure health
  • Report on business and processes metrics
  • Responsible for mean time to resolution (MTTR) across all environments
  • Balance governance, ownership and freedom against reliability
  • Evaluate the undifferentiated heavy lifting of operating in house solutions versus adopting cloud native services
  • Deliver best in class operations tooling & practices, including ci, cd and chatops
  • Work closely with Security Engineering, Infrastructure Engineering and SRE
  • Develop, motivate, empower, and evaluate individual contributors and grow their professional, leadership, and technical skills
  • Know when and how to apply SRE and DevOps principles
  • Understand the operational complexity of a microservice architecture
  • Proven background of leading high performance infra engineering (devops) teams focusing on a 24x7 e-commerce/ financial services environment that drive automation to increase speed to market and enhance self-service capabilities
  • A strong passion for infrastructure as code
  • Experience with configuration and provisioning management tools (Ansible, Terraform)
  • Experience in operating and supporting distributed highly available systems
  • Must have built and operated high volume cloud solutions
  • Experience in deploying and managing docker container applications
  • Experience with highly secure infrastructures for PII sensitive applications
  • Experience in setting up security controls and monitoring processes for production environment
  • Watched Richard Cook Velocity conference presentation at least 10 times;

  • Execution: Ability to identify critical paths and drive the plans to support one or more complex product and platform deliverables with a commitment to quality and time
  • Management: A true "roll up the sleeves and get it done" working approach; demonstrated success as a problem solver, operating as a result-oriented, self-starter
  • Communication: Superior communication skills with the ability to present technical topics to non-technical audiences and build partnerships with business area leaders and external solution providers
  • Leadership: Ability to maintain high morale, both within the operations group, and externally as well by inspiring trust and sense of achievement. Shape opinions and build confidence in the teams while facilitating new tool and technology evaluations and introducing new processes and practices
  • Judgement: Be able to manage risk identification and risk mitigation strategies associated with the architecture and make sound decisions with limited and incomplete data

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