Technical Program Manager III - Checkout
Job details
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the Team
This role sits in the Technology group, within the Checkout organization, which owns the end‑to‑end checkout experience across Expedia Group’s consumer brands, including Expedia, Hotels.com, and Vrbo. The team is responsible for delivering a resilient, multi-tenant, high‑converting Modern Checkout platform, with goals that include driving conversion uplift and revenue growth, converging traffic from Classic platforms into one Modern Checkout platform and launching innovative AI experiences across our stack.
As a Technical Program Manager III in Checkout, you will own end‑to‑end delivery of medium‑to‑complex, cross‑team programs, designing visibility mechanisms, managing dependencies and risk, and enabling predictable, high‑quality outcomes across multiple services and functional areas.
In this role, you will:
Drive cross-functional program execution, ensuring alignment with business goals and successful delivery of complex technical initiatives, from inception to launch and post launch stabilization
Build and maintain delivery roadmaps with clear outcomes, milestones, critical path, dependencies, risks, and success metrics, ensuring teams understand how their work maps to traveler and business impact
Lead program planning, prioritization, and resource allocation across multiple teams and domains to achieve organizational objectives
Develop and implement program management best practices, frameworks, and tools to improve efficiency, transparency, and outcomes
Identify and mitigate risks, dependencies, and issues by establishing clear communication channels and escalation paths
Collaborate with engineering, product, and business stakeholders to define measurable objectives, track progress, and deliver results at scale
Safely integrate and operate AI/ML enabled solutions that improve outcomes, demonstrating familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products
Operate with technical depth and systems thinking - are technically conversant with modern distributed systems, APIs, and event‑driven architectures; can anticipate upstream/downstream impacts and connect technical decisions back to program and business outcomes
Synthesize complex technical and program information into concise, audience‑appropriate communications – ranging from Jira and Confluence updates to executive‑level summaries and readouts
Participate in the software development lifecycle and influence Agile engineering practices to be used
Minimum Qualifications:
Bachelor’s degree in a relevant field; or equivalent related professional experience
5+ years of relevant professional experience managing complex, cross-team technical programs
Proven ability to coordinate program deliverables spanning multiple domains or organizational boundaries
Strong technical acumen and experience managing programs involving software engineering, API design, or data modeling
Demonstrated success in delivering results in fast-paced, matrixed environments.
Preferred Qualifications:
Experience driving large-scale programs with significant technical complexity and operational impact
Track record of delivering measurable business value through data-driven program management
Expertise in deploying or overseeing AI/ML-enabled solutions to optimize outcomes
Demonstrated operational excellence in risk identification, issue resolution, and cross-functional communication
Familiarity with the latest advancements in AI-driven program management tools and methodologies
Prior work in globally distributed teams, with programs spanning multiple regions and time zones
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.