Managed Services & Products - Solution Specialist

New York City, NY, United States
Powered by Advisory’s industry-leading expertise and technology, our Advisory Managed Services & Products (MS&P;) solve critical client challenges and make Advisory’s clients more resilient and competitive.
Work you’ll do
The Solution Specialist is responsible for selling and/or supporting the sale of MS&P; solutions to clients/markets for Government & Public Services (GPS) and LRA, a Deloitte Business. The role is responsible for creating strategic and tactical plans to uncover and close a range of revenue generating projects, including infiltrating and influencing decision-makers at the highest levels within an account, often as a key player within the larger Deloitte Account team responsible for the account. The Solution Specialist will leverage these relationships to introduce Deloitte GPS and LRA client service professionals, and create and pursue selling opportunities.  In addition, the Solution Specialist is responsible for demand management, i.e., working with professionals and delivery groups to determine the solution details and approach.  The role involves:
  • Delivering and assisting in the development of training to promote awareness of Deloitte’s MS&P; offerings and capabilities, while building relationships with key internal and external executives
  • Assisting Deloitte professionals with targeting, qualifying, and winning opportunities
  • Understanding the overall value proposition and presenting the competitive advantages of Deloitte MS&P; full range of services to internal professionals and external clients
  • Leading and/or assisting with the development of the underlying business case for Deloitte MS&P; on specific sales opportunities
  • Generating new business leads via working with the Deloitte Business Development team, developing relationships with potential clients and strengthening relationships with existing clients
  • Supporting the development of specific templates for Deloitte’s MS&P; offerings for use by internal professionals (ex: RFI/RFP, Business Case, Proposal)
  • Assisting Deloitte professionals with price quotes and negotiations
  • Maintaining deep knowledge of Managed Risk Services products and services and understanding competitors' products and services
The LRA, a Deloitte Business Service Offering
LRA is the leading global provider of Customer Experience Measurement and Brand Protection services.  Our innovative brand standards field examinations, quality assurance inspections, operational reviews, customer experience evaluations, training programs, mystery shops and qualitative/quantitative research studies provide our clients actionable insights at the corporate, brand and operator level.   LRA clients use our programs to enhance quality assurance, customer experience, brand delivery, operational efficiency and standards compliance in order to provide their customers with the consistent, memorable and differentiated experiences that increase customer loyalty and spend.
The Team
Advisory Managed Services & Products team delivers value to clients by providing industry-leading risk management solutions on an ongoing, continuous and long-term basis. This enables clients to focus on their core competencies and mission-critical challenges, while maximizing the power of risk management to protect and grow their businesses.  Advisory MS&P; services are:
  • Ongoing and repeatable
  • Scalable across multiple clients
  • Leverage standardized delivery
  • Priced using predictable outcome pricing models
  • Leverage both professionals and technology to deliver value-based solutions
The successful delivery of MS&P; services result in elevated client relationships, as well as a new annuity revenue stream at accretive margins.

The ideal Solution Specialist will have a significant level of business development experience and sales experience in government and public services, selling high end, project-based, professional consulting and managed services, characterized by long sales cycles and high value (>$1 million) transactions. The typical candidate will bring approximately 6-10 years of experience managing complex client relationships.  Additionally, a candidate must possess:
  • High integrity
  • Solid executive presence
  • Successful track record of selling managed services
  • Ability to drive sales via self-originated relationships
  • Significant business relationships with senior executives
  • Ability to influence decision-makers at the highest levels in client organizations
  • Ability to craft and execute strategic and tactical plans to close large revenue projects
  • Ability to work as a team player
  • Willingness and ability to share knowledge with others
  • Strong presentation skills
  • Familiarity with selling intangibles
  • Willingness to travel up to 100%
  • Advanced degree(s) preferred
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.
Recruiter tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: E19NATESRMSK001-MSP


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